While 2023 is now firmly in the rear-view mirror, many of the trends that started there will continue to influence behaviors in 2024.
We surveyed 405 IT decision makers from across the globe in the final quarter of 2023 to find out what they’re most interested in, where their biggest concerns lie, and where they’re likely to allocate their budgets.
In this report, you will find insight on:
- How IT decisions are made, and by whom
- Who has control over the purse strings
- What CIOs, CISOs, and other top-level IT professionals really want from a vendor relationship.
Download this report for the big trends likely to dominate the conversation in 2024, as well as real-world insight about the products to watch from our in-house experts.
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‘A complete accuracy collapse’: Apple throws cold water on the potential of AI reasoning – and it's a huge blow for the likes of OpenAI, Google, and AnthropicNews Apple published a research paper on the effectiveness of AI 'reasoning' models - and it seriously rains on the parade of the world’s most prominent developers.
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Questions raised over AI’s impact as studies tout conflicting adoption outcomesNews Two reports highlight the difficulty of judging the impact of AI on jobs, productivity, and wages
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Sick and tired of spreadsheets? Perplexity’s new tools can help with thatNews Perplexity Labs is available now for Pro subscription users
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Meta faces new ‘open washing’ accusations with AI whitepaperNews The tech giant has faced repeated criticism for describing its Llama AI model family as "open source".
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Agentic AI is coming for customer service jobsNews A report from Cisco shows the agentic AI shift is coming “faster than anyone anticipated”
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“Public trust has become the new currency for AI innovation”: Why SAS is ringing the alarm bell on AI governance for enterprisesNews Demonstrating responsible stewardship of AI could be the key differentiator for success with the technology, rather than simply speed of adoption
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SAS wants its AI agents to supercharge workers, not replace themSAS has announced a new agentic AI service aimed at helping enterprises deploy agents alongside domain-specific AI models.
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Gartner Top Strategic Technology Trends for 2025: Agentic AI
