Gartner CRM: Customer relationship management not about technology
Analyst firm tells conference attendees that CRM is a vital aspect of business strategy which needs a company-wide vision and cultural support to sustain it.
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Workday is moving like a start-up to compete in the AI eraIn-depth The firm says it is focused on delivering value for customers
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From discovery to orchestration - how AI is reshaping the channel marketplaceIndustry Insights AI is transforming marketplaces from product discovery into intelligent commercial orchestration
