Gartner CRM: Customer relationship management not about technology
Analyst firm tells conference attendees that CRM is a vital aspect of business strategy which needs a company-wide vision and cultural support to sustain it.
By
Nicole Kobie
published
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Salesforce targets telco gains with new agentic AI toolsNews Telecoms operators can draw on an array of pre-built agents to automate and streamline tasks
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Four national compute resources launched for cutting-edge science and researchNews The new national compute centers will receive a total of £76 million in funding
