Gartner CRM: Customer relationship management not about technology
Analyst firm tells conference attendees that CRM is a vital aspect of business strategy which needs a company-wide vision and cultural support to sustain it.
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Health tech firm Craneware admits “significant volume” of customer and employee data exposed in cyber attackNews The incident has been contained and Craneware has launched a probe into the breach
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Cohesity taps Seb Fitzjohn to lead European partner strategyNews The former ServiceNow executive will oversee the vendor’s channel go-to-market efforts across the region
