Work Wise Week: Westminster to save £11 million with flexible working

"It allows us to get closer to customers, which is what it's all about, and let's people work how they want," Ellis said. "It's win-win."

Freelance journalist Nicole Kobie first started writing for ITPro in 2007, with bylines in New Scientist, Wired, PC Pro and many more.

Nicole the author of a book about the history of technology, The Long History of the Future.