CSA invests in complaints software
A week after the Child Support Agency's IT system was criticised by MPs and called a "turkey", the body has announced a contract extension for its complaints software.
Child Support Agency
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Freelance journalist Nicole Kobie first started writing for ITPro in 2007, with bylines in New Scientist, Wired, PC Pro and many more.
Nicole the author of a book about the history of technology, The Long History of the Future.
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