UK iPhone users report connectivity problems
Early-adopters of Apple's iPhone smartphone are reporting problems with signal and connection quality, but network operator O2 insists it is not at fault, batting complaints back to Apple.
Users of Apple's iPhone in the UK are reporting numerous problems with signal strength and connection quality that appear unconnected with actual service coverage.
According to user posts in the UK O2 (poor signal strength/reception problems) thread on Apple's support forum suggest that the problem may be related to power management or the battery.
Under normal circumstances, an iPhone switches to a low-power mode when not in use, automatically powering up when making or receiving a call. In some cases, this is not happening, unless the phone is sitting in a dock, connected to a computer.
Strangely, the issue appears confined to the UK, there are no parallel US reports. Normally this would point to a network problem, but as several posters on the thread have pointed out, other phones have no problem picking up the O2 signal in the same location as a struggling iPhone. O2 is referring all enquiries to Apple; Apple has yet to comment or confirm the problem.
Some users have reported that the problem has been fixed by restoring the iPhone software through iTunes.
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
-
What does modern security success look like for financial services?Sponsored As financial institutions grapple with evolving cyber threats, intensifying regulations, and the limitations of ageing IT infrastructure, the need for a resilient and forward-thinking security strategy has never been greater
-
Yes, legal AI. But what can you actually do with it? Let’s take a look…Sponsored Legal AI is a knowledge multiplier that can accelerate research, sharpen insights, and organize information, provided legal teams have confidence in its transparent and auditable application