Cloud computing ‘remains a mystery’ to SMEs
A new survey shows small and medium enterprises are still baffled by cloud technology.


Adoption of cloud computing in small and medium enterprises (SMEs) may be on the rise but many companies remain clueless about the technology.
This was the finding of a new survey by PeoplePerHour.com PeoplePerHour.com. After talking to 1,300 SMEs across the UK, it discovered almost three quarters of the respondents (74 per cent) didn't use cloud computing and 43 per cent of those didn't even know what the term meant.
Furthermore, more than a third (36 per cent) of those who did understand what the technology was didn't see a need for incorporating it into their companies.
Xenios Thrasyvoulou, chief executive and founder of PeoplePerHour.com, said: "UK SME owners have successfully incorporated a wide variety of technologies into their business models over the past few years. Yet this survey highlights the confusion and a possibly even a sense of scepticism that many small businesses have over cloud computing."
"Small businesses are yet to be convinced of the advantages of accessing the amount of computer processing power and memory available online. Although the uptake is improving, the vast majority of small businesses are still voting with their wallets."
The common reason many companies cite to avoid moving to the cloud is security but only nine per cent of the respondents said this was the issue holding them back.
However, 10 per cent saw the technology as too expensive and two per cent claimed the cloud wasn't reliable enough.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Thrasyvoulou concluded developers in the software as a service (SaaS) market would have to work harder to win over SMEs and ensure specific products were made available targeted at smaller businesses.
Last week, a report from IDC showed positive signs in the UK cloud market as it predicted the Government was set to ramp up its use of the technology.
Jennifer Scott is a former freelance journalist and currently political reporter for Sky News. She has a varied writing history, having started her career at Dennis Publishing, working in various roles across its business technology titles, including ITPro. Jennifer has specialised in a number of areas over the years and has produced a wealth of content for ITPro, focusing largely on data storage, networking, cloud computing, and telecommunications.
Most recently Jennifer has turned her skills to the political sphere and broadcast journalism, where she has worked for the BBC as a political reporter, before moving to Sky News.
-
M&S calls in NCSC after 'cyber incident' disrupts customer payments, online orders
News Retail giant Marks & Spencer (M&S) has revealed it has been dealing with a “cyber incident” in recent days and apologized to customers amid disruption complaints.
By Ross Kelly
-
Microsoft says workers should believe the hype with AI tools
News Using AI tools paid dividends for some workers, but alternative research shows it could create problems for others down the line.
By Ross Kelly
-
Report: UK’s SME tax-relief schemes exacerbating Golden Triangle growth disparity
News A report from the UK Treasury has called for more targeted support for tech SMEs
By Ross Kelly
-
An end-to-end roadmap for SMB cloud migration
Whitepaper Future-proofing transformation
By ITPro
-
The total economic impact™ of Datto
Whitepaper Cost savings and business benefits of using Datto Integrated Solutions
By ITPro
-
The most significant challenges facing SMBs post-pandemic
In-depth We examine the obstacles small and medium businesses face in a post-pandemic world
By Sarah Thomson
-
Help to Grow: Government responds to SMB SOS
Whitepapers Sample our exclusive Business Briefing content
By ITPro
-
NetSupport DNA 4.5 review
Reviews A prize asset management solution packed with valuable features and priced right for SMBs
By Dave Mitchell
-
SMEs to increase digital spending in next six months
News A study has revealed 69 per cent of SMEs want to buy new tech and premises to boost productivity
By Clare Hopping
-
Dell PowerEdge R920 review
Reviews Powered by Intel’s latest E7 v2 Xeon processors, the PowerEdge R920 also beats HP alternatives when it comes to storage features
By Dave Mitchell