Amazon confirms cloud services are back
The tech giant says its cloud services are back to normal, but a small amount of data will never be retrieved.

Amazon's cloud computing services have returned to normal, following significant disruptions, the firm confirmed on its Web Services Health Dashboard.
We reported earlier in April Amazon's online cloud computing services had experienced some major outages, which in turn caused a considerable headache for many sites and online businesses, including Reddit, Foursquare, Quora and Hootsuite.
The outages affected the Elastic Compute Cloud service (EC2,) as well as Amazon's Relational Database Service over a period of several days.
However, whilst Amazon said most user data should now be restored, it also suggested around 0.07 per cent of data volumes in its Eastern US databanks may "not be fully recoverable," and has stated it will be contacting and working closely with affected customers to restore as much as possible.
Commentators cited the outages as an uncomfortable lesson for Amazon, its clientele and the industry as a whole in the potential pitfalls of cloud computing. In many cases it seemed the worst affected were those who treated the service as a primary storage resource with few, if any, backup measures.
The incident was less of a concern for the big name sites affected but far more pressing for businesses whose online presence via Amazon's cloud provides their primary cash flow.
The event essentially halted their operations for an extended period while Amazon struggled to fix the problem.
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
A big concern for some throughout the incident was Amazon's lack of communication, though the company has since tried to reassure customers by announcing intentions to launch an in-depth investigation into the outages with a full report to follow.
-
AI coding tools are booming – and developers in this one country are by far the most frequent users
News AI coding tools are soaring in popularity worldwide, but developers in one particular country are among the most frequent users.
-
Cisco warns of critical flaw in Unified Communications Manager – so you better patch now
News While the bug doesn't appear to have been exploited in the wild, Cisco customers are advised to move fast to apply a patch
-
‘Lean into it’: Amazon CEO Andy Jassy thinks enterprises need to embrace AI to avoid being left behind – even if that means fewer jobs in the future
News Amazon CEO Andy Jassy thinks companies need to "lean into" AI and embrace the technology despite concerns over job losses.
-
Microsoft workers face a fresh round of layoffs – here’s who could be impacted
News Microsoft will cut 6% of its workforce, equivalent to around 6,000 workers, as part of its latest cost-cutting drive.
-
‘If you want to look like a flesh-bound chatbot, then by all means use an AI teleprompter’: Amazon banned candidates from using AI tools during interviews – here’s why you should never use them to secure a job
News Amazon has banned the use of AI tools during the interview process – and it’s not the only major firm cracking down on the trend.
-
Amazon's RTO mandate could spark a talent exodus
News A survey of Amazon staff suggests plenty remain unhappy about returning to the office next year
-
Amazon's RTO mandate just hit a major roadblock – it doesn’t have enough office space
News The company has told staff in several locations that it won't have room for them all in time
-
“There are other companies around”: AWS CEO Matt Garman says employees pushing back on RTO mandates should quit
News AWS CEO Matt Garman says employees pushing back on RTO mandates should quit
-
Business execs just said the quiet part out loud on RTO mandates — A quarter admit forcing staff back into the office was meant to make them quit
News Companies know staff don't want to go back to the office, and that may be part of their plan with RTO mandates
-
Microsoft tells staff it won’t follow Amazon or Dell on enforcing a return to the office – but there’s a catch
News While other big tech companies are forcing reluctant workforces back into the office, Microsoft isn’t following suit