Business operations

What is data processing?
Man processes data at desk
Business operations

What is data processing?

Finding the data you need - either to digest or delete - isn't always easy in an increasingly data-intensive world
22 Apr 2021
Addition of Palantir to list of Crown Commercial Service suppliers sparks backlash
Central government streets
public sector

Addition of Palantir to list of Crown Commercial Service suppliers sparks backlash

The company will provide back office software to government departments and public sector bodies
22 Apr 2021
Five top tips for optimising your web forms
Person typing into a multi-page web form on a laptop - how to optimise web forms
customer experience (CX)

Five top tips for optimising your web forms

Web form best practices for business growth and great customer experience
21 Apr 2021
Why customer experience is a top opportunity for growth
A man looks at his tablet with a happy expression
customer experience (CX)

Why customer experience is a top opportunity for growth

To achieve CX objectives in 2021, the right mix of technology and personnel must be in place
20 Apr 2021
Remote workers spend more hours on the job, finds ONS
A woman working from home in front of a monitor
flexible working

Remote workers spend more hours on the job, finds ONS

The study also found that employees working from home earn more and had a lower sickness rate
20 Apr 2021
IBM returns to growth after four quarters of decline
IBM CEO Arvind Krishna delivers a speech in front of a blue backdrop
business management

IBM returns to growth after four quarters of decline

Revenue increase of 0.9% was enough to beat analyst expectations and end a tough year for the tech giant
20 Apr 2021
Next generation CX
A happy woman holding a device surrounded by a cloud of icons indicating good customer experience
customer experience (CX)

Next generation CX

Post-COVID, consumers will demand integrated experience from every business. How will these new experiences be built and delivered?
20 Apr 2021
UK intervenes in Nvidia's Arm takeover on national security grounds
Department sign
mergers and acquisitions

UK intervenes in Nvidia's Arm takeover on national security grounds

Digital secretary Oliver Dowden has instructed the CMA to begin a “phase one” investigation into the deal
19 Apr 2021
UK tech sector optimism hits seven-year high
A post-it note stuck to a laptop keyboard reading "We're hiring"
Business strategy

UK tech sector optimism hits seven-year high

KPMG research found that job creation in the sector is also nearing a two-year peak
19 Apr 2021
Using enterprise asset management at the edge of the world
A hut at Port Lockroy British Antarctic Survey base with penguins and a union flag in the foreground
enterprise resource planning (ERP)

Using enterprise asset management at the edge of the world

Polar Medal recipient Steven Marshall tells IT Pro about managing some very demanding workloads from over 10,000 miles away
19 Apr 2021
Adobe co-founder Charles Geschke dies aged 81
Charles "Chuck" Geschke and John Warnock
Careers & training

Adobe co-founder Charles Geschke dies aged 81

The mathematician and computer scientist also co-created the portable document format (PDF)
19 Apr 2021
Oracle plans $1.2 billion campus in Nashville, Tennessee
Oracle logo on the side of a building
business communications

Oracle plans $1.2 billion campus in Nashville, Tennessee

The company is building ‘new digital hubs’ to meet demand for its cloud products
16 Apr 2021
What is CRM documentation?
An graphic representing CRM
customer relationship management (CRM)

What is CRM documentation?

CRM software can be transformative, but employees need the resources to get the best out of it
16 Apr 2021
Ocado invests £10m into autonomous vehicle startup Oxbotica
Ocado van parked up for a delivery
automation

Ocado invests £10m into autonomous vehicle startup Oxbotica

The e-commerce and technology firm will collaborate on autonomous vehicles with prototypes expected within two years
16 Apr 2021
US House committee paves way for clamp-down on Big Tech "monopoly"
US flag outside Congress
Policy & legislation

US House committee paves way for clamp-down on Big Tech "monopoly"

The decision could lead to new legislation designed to break up the industry's biggest players
16 Apr 2021
Facebook achieves its goal of 100% green energy
Solar panels with wind turbines in the background
social media

Facebook achieves its goal of 100% green energy

Now it’s focusing on a net-zero supply chain by 2030
15 Apr 2021
What is a managed IT service?
IT infrastructure digital illustration
Business operations

What is a managed IT service?

With two-thirds of businesses using them, learn about what managed IT services are and how they’re being used
15 Apr 2021
Our 5-minute guide to PC as a service
data, managed services, MSP, outsourcing, hardware, business
product lifecycle management (PLM)

Our 5-minute guide to PC as a service

What is PC as a service, how can it benefit your business, and how do you get started?
15 Apr 2021
Why IT projects fail and how to make yours a success
A red and grey model rocket that has crashed nose first into a wooden surface
digital transformation

Why IT projects fail and how to make yours a success

IT projects often run into trouble and have to be abandoned, but organisations can take steps to avoid common pitfalls
15 Apr 2021
Irish data watchdog to investigate Facebook data leak
Facebook's Irish headquarters at 4-5 Grand Canal Square in Dublin
data protection

Irish data watchdog to investigate Facebook data leak

The regulator believes that Facebook may have infringed ‘one or more’ GDPR provisions following apparent leak of 533 million user records
15 Apr 2021
IBM, Red Hat and Cobuilder reconnect fragmented supply chains
Red Hat logo on a white background
supply chain management (SCM)

IBM, Red Hat and Cobuilder reconnect fragmented supply chains

New solution enables construction companies to build intelligent and sustainable workflows
14 Apr 2021
Salesforce will reopen its offices in May
Salesforce's San Francisco HQ - Salesforce Tower
flexible working

Salesforce will reopen its offices in May

The cloud giant's San Francisco office will be one of the first to see around 100 "volunteers" return
14 Apr 2021
Toshiba CEO resigns ahead of reported buyout
Toshiba Satellite Radius 12
mergers and acquisitions

Toshiba CEO resigns ahead of reported buyout

The former CEO had been an employee of the company looking to take over Toshiba which has worried investors
14 Apr 2021