Magic Quadrant has developed this report to evaluate suitable vendors of chatbot platforms, focussing on how conversational automation can be a strategic advantage for your organisation.
Segmenting the vendors into three specific areas, discover the key focus areas of business-automation centric and user-experience centric platforms, and the strengths and benefits to consider in your selection process.
Gain insights into the conversational AI landscape and learn why Gartner has positioned IBM in the leaders quadrant for its conversational AI platform.
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