Mantle start-up incubator heads to the cloud for telephony

Wokingham-based Mantle Enterprise Business Centres has moved its telephone services to the cloud, citing significant cost savings and scalability benefits as some of the reasons behind the decision.

The company, which provides incubator offices to start-up businesses across two sites, opted for London cloud telephony firm teliqo to deploy a VoIP-based telephone service that includes desk phones, teleconferencing facilities and call recording.

In a move the organisations claim is intended to fully support mobile working, Mantle also opted to implement teliqo’s One Number service, which allows a single telephone number to be used to call a user’s desk phone, smartphone, laptop or tablet. Users can choose to answer whichever device is appropriate at any given time.

Teliqo operates a “pay-as-you-grow” model, which it claims allows users to be added or removed as needed with only 24 hours notice. As Mantle only pays for the number of users it has at any one time, this makes it more cost effective than installing a traditional telephony system, the company said.

Luke Bolt, managing director of Mantle, said: “Teliqo has enabled us to ... [give our clients] the resources that are usually the reserve of much larger companies and directly supporting their journey to success.

“It was an easy decision for us to implement teliqo’s telephony system. The nature of our business is that we are flexible to our clients’ requirements, and aim to be the backbone of their business growth. teliqo supports us in that goal, and makes growth easier.”

Russell Lux, commercial director at teliqo, added: “Setting up a venture at any time always requires dedication, and entrepreneurs generally have little time to focus resources on anything else except making money.

“Mantle isn’t just supporting tenants in their office, but wherever they choose to be. Telephony is also one less thing for them to worry about when concentrating on achieving business goals.”