AI academy: Put AI to work for customer service

Light background with dark text that says AI academy guidebook: AI for customer service
(Image credit: IBM)

Find out why AI is essential to transforming customer service—and how to meet customer service aspirations that may have seemed unthinkable before by combining the capabilities of traditional and generative AI.

Learn the answers to these and other common questions:

  • How AI creates a competitive edge? 
  • How to scale AI across business? 
  • How to advance trustworthy AI?

Read now

Provided by IBM


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