In this special edition of the ITPro Podcast, host Bobby Hellard speaks with Stephen Ennis, VP Services EMEA at TD SYNNEX, about why attaching services to technology products has become a strategic imperative across the channel.
Episode Highlights
- Outcome-driven solutions: Shifting from standalone product sales toward complete business outcomes that meet modern customer expectations.
- The services value cycle: Leveraging TD SYNNEX's framework across pre-deployment training, deployment integration, white-label 24/7 managed support, and circular IT end-of-life recycling.
- Predictable revenue: Building long-term customer relationships and driving recurring revenue by filling skills and service capability gaps.
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