Generative AI is positively disrupting the world of customer service. The potential is reaching new heights yet companies are slow or hesitant to adopt.
In this webinar, IBM explores generative AI’s potential to drive market differentiation, enhance customer satisfaction, achieve cost savings, and boost employee productivity and efficiency.
Watch now to:
- Understand the profound impact & potential of generative AI in customer service
- Explore real-world client use cases and applications of this technology
- Learn about the ethical and security considerations related to generative AI
- and Discover how generative AI is shaping the future of service and CX transformation.
Provided by IBM
