UCLH selects Nexthink for IT infrastructure health check


University College Hospitals NHS Trust (UCLH) has enlisted Nexthink's V5 platform to monitor its IT estate.

The Trust is comprised of six central London hospitals and is one of the largest in the UK, and brought in V5 to ensure it was running an efficient network, head of IT service delivery at UCLH Mark Taglietti told IT Pro.

"Everything we do in a healthcare setting is ultimately for the patients. If you look at a hospital, patients come in and patients leave and the intent is our clinicians make patients better," said Taglietti.

"In order to do that, we in IT need to enable access to systems and we need to ensure that information flows to our clinicians to allow them to deliver patient care," he explained.

Taglietti said he had chosen Nexthink's offering after a 30-day pilot as it gave a good user experience on the front end, while still delivering powerful, real-time analytics and visibility on the back end.

Using the information provided by V5, the IT team can identify unused hardware or applications or arrange for computers that are left on overnight to automatically shutdown for energy saving purposes, Taglietti said.

Nexthink also highlights the ability of the system to monitor bandwidth, error messages and crashes, as well as potential security risks. This is particularly important given the highly regulated nature of the healthcare sector with regards to data privacy.

Tim Pollard, vice president of Europe at Nexthink, said: "We are pleased to welcome UCLH as our customer.

"The intelligence and network visibility provided by IT operations analytics can deliver tangible benefits to healthcare providers by maximising operational efficiencies, reducing IT costs, and improving compliance and quality of IT services," he added.

Jane McCallion
Deputy Editor

Jane McCallion is ITPro's Managing Editor, specializing in data centers and enterprise IT infrastructure. Before becoming Managing Editor, she held the role of Deputy Editor and, prior to that, Features Editor, managing a pool of freelance and internal writers, while continuing to specialize in enterprise IT infrastructure, and business strategy.

Prior to joining ITPro, Jane was a freelance business journalist writing as both Jane McCallion and Jane Bordenave for titles such as European CEO, World Finance, and Business Excellence Magazine.