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Yext joins the digital fight against coronavirus with Yext Answers

US Department of State and Yext partner to develop a coronavirus information hub

Yext has announced a partnership with the United States Department of State that will see the two organisations launch a COVID-19 travel alert and advisory information hub to provide users with answers to their most critical questions.

When users visit the hub, they will have the opportunity to enter coronavirus-related search queries into the Yext Answers Bar. They will then receive a verified answer from sources such as travel.state.gov, the State Department's global network of Embassy and Consulate websites, the official United States coronavirus website, the Centers for Disease Control and Prevention and other key resources. 

Further, the hub also includes country, embassy and consulate facts, providing US citizens abroad who are unable to travel back to the US with answers to their own questions.

"New updates related to the COVID-19 pandemic are emerging every day, state-by-state and country-by-country," said Brian Distelburger, co-founder and president of Yext. "Now every single American, here in the US or abroad, has access to critical repatriation information, travel advisories, and more in one place, through this State Department information hub."

Over the past few weeks, Yext has dedicated itself to assisting government organizations answer questions related to coronavirus pandemic by building custom information hubs for New Jersey and Alabama.

"The COVID-19 pandemic has brought about a lot of uncertainty. But one thing is clear: people around the globe need answers about the virus to keep themselves and their families safe," said Howard Lerman, Founder and CEO of Yext. 

"The technology that powers Yext Answers enables our public institutions to provide accurate, up-to-date information about the coronavirus whenever people seek it out. It's a tremendous privilege to work with the State Department on a solution that can help save lives."

For government organizations and eligible businesses interested in using Yext Answers, they can do so free for 90 days to help provide critical answers during the pandemic. 

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