Marketing and Comms
Latest about Marketing and Comms
![Slack vs Microsoft Teams on the ITPro background](https://cdn.mos.cms.futurecdn.net/RUb5XtqPCnxvaxzhSESkFg-320-80.jpg)
Slack vs Microsoft Teams: Business messaging apps battle it out
By Nik Rawlinson last updated
Vs Slack and Teams are leading business communications apps, but each caters to a different working style
![People seen inside Lush, a British cosmetics retailer shore in London](https://cdn.mos.cms.futurecdn.net/3xUzC3JgxfjSvL5JBu2N5F-320-80.jpg)
How Lush aligned its disjointed customer support operations
By Rene Millman published
Case Study When boutique beauty brand Lush sought to merge its separate US and global customer care operations, it turned to Zendesk
![Colourful beams coming out of London](https://cdn.mos.cms.futurecdn.net/QKpb6okYHdDe3QD5UUeooX-320-80.jpg)
How Community Fibre embraced omnichannel CX with AWS
By Rory Bathgate published
Case Study London’s full-fiber broadband provider has rewired its communications channels at scale
![A whitepaper from AWS covering how to automate personalization, and deliver and analyze billions of bespoke customer messages, with image of female wearing headphones looking at a smartphone](https://cdn.mos.cms.futurecdn.net/ZSqyqn2T74Qv4f8cvZJoNR-320-80.jpg)
Automate personalization with AWS
By ITPro published
Whitepaper How marketers can automate, deliver, and analyze billions of personalized messages and offers per day
![The 5 pillars of personalization at scale is a whitepaper from IBM which covers coordinating all aspects of your operations to curate customer interaction](https://cdn.mos.cms.futurecdn.net/UCiQSZePu3djrirpg2zB4k-320-80.jpg)
The five pillars of personalization at scale
By ITPro published
Whitepaper A blueprint for creating exceptional customer experiences
![Several prominent social media apps on a smartphone screen](https://cdn.mos.cms.futurecdn.net/paLGm9D7WbPv2LfXxsHjeD-320-80.jpg)
How digital marketing will evolve beyond social media
By Elliot Mulley-Goodbarne published
In-depth Twitter's ongoing destabilisation proves businesses can't rely on social media for digital marketing forever
![A close up of the corner of a smartphone with the Zoom logo displayed on screen](https://cdn.mos.cms.futurecdn.net/jdME6gVe4hJaFCL8n58Ex4-320-80.jpg)
TD Synnex Maverick announces availability of Zoom for partners in Europe
By Daniel Todd published
News Partners now have access to the entire Zoom portfolio, including unified communications platform Zoom One
![Twitter's own page on a smartphone](https://cdn.mos.cms.futurecdn.net/Tc8wrdapM3R6GMpCLfGHrV-320-80.jpg)
Best Twitter alternatives for businesses and IT professionals
By John Loeppky published
In-depth With its long-term viability as a networking and commercial space in question, the industry is casting its eye to several Twitter alternatives
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