Organisations today are faced with a more demanding consumer base, with customers loyal to those brands that are delivering exceptional experiences and engaging content. As a result, companies are investing in It infrastructure to deliver this, which can unfortunately supersede the technology needs of staff, and their experience to try and perform well - all of which contributes to the overall customer experience.
Having the technology in place to enable your employees positive experience will drive better business performance, and customer satisfaction as a result.
This study from Forrester Consulting shares and quantifies how Mac devices improved employee performance and engagement, and offered easy deployment, app management and end user security.
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