The state of Salesforce 2022-2023
Unlocking the next wave of business value
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A spate of cyber attacks has rocked JapanNews With over 100 cyber attacks impacting major sectors this year, Japan’s ruling party is calling for an emergency taskforce to strengthen AI defenses
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Top takeaways: The AI tokenomics challengeFeature Why invisible metering, compounding agentic workflows, and production scale turn enterprise AI into an open tab – and how leaders can govern for measurable value
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‘We have an ambition to be the world's most desired premium footwear brand’: How Dr Martens is working with Salesforce to create ‘agentic experiences’ for customersCase Study Customer satisfaction at Dr Martens was slipping, but agents are helping turn things around as part of a sweeping digital transformation with Salesforce.
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‘We remain true to our mission’: Salesforce UK&I CEO Zahra Bahrololoumi talks up unwavering UK commitmentsNews Salesforce isn't resting on its laurels in the UK, with plans to ramp up hiring and support for digital skills development
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How Tottenham Hotspur worked with Salesforce to create the ‘world's best experiences’ for fansCase Study The Premier League football club modernized data processes and leaned on Agentforce to engage with fans
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Dreamforce 2026: All the big talking points from the annual Salesforce conferenceLive Blog Check out all of ITPro's coverage from Dreamforce 2026 here
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What to expect at Dreamforce 2026Opinion Salesforce will be pinning its hopes on the Claudeforce launch resonating with customers
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‘We’re delivering a dynamic interface that thinks, reasons, and acts’: Three things you need to know about ClaudeforceNews Anthropic and Salesforce are forging closer ties with deeper integration of Claude across core product ranges
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Salesforce buys Fin for $3.6bnNews CRM giant invests in AI agents with acquisition
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How AI code is changing software developmentITPro Podcast At firms like OpenAI the majority of code is now generated with AI tools
