The state of Salesforce 2022-2023
Unlocking the next wave of business value
-
What is Microsoft Maia?Explainer Microsoft's in-house chip is planned to a core aspect of Microsoft Copilot and future Azure AI offerings
-
If Satya Nadella wants us to take AI seriously, let’s forget about mass adoption and start with a return on investment for those already using itOpinion If Satya Nadella wants us to take AI seriously, let's start with ROI for businesses
-
‘They’re more productive than ever’: Marc Benioff says hiring in software engineering is ‘mostly flat’ at Salesforce because of AI – but the company is expanding headcount in one key areaNews Salesforce CEO Marc Benioff has revealed hiring for software engineering has dipped as a result of AI, but the CRM giant is ramping up recruitment in other key areas to push its agentic agenda.
-
Salesforce opens up Agentforce 360 for partners to drive agent developmentNews Salesforce has opened up its Agentforce 360 platform to allow partners to build and sell AI agents and applications.
-
IBM’s Confluent acquisition will give it a ‘competitive edge’ and supercharge its AI credentialsAnalysis IBM described Confluent as a “natural fit” for its hybrid cloud and AI strategy, enabling “end-to-end integration of applications, analytics, data systems and AI agents”.
-
Salesforce targets better data, simpler licensing to spur Agentforce adoption – and its acquisition of Informatica is keyNews The combination of Agentforce 360, Data 360, and Informatica is more context for enterprise AI than ever before
-
IBM layoffs loom as ‘single-digit percentage’ of global workforce set for cutsNews Headcount at the cloud giant has been decreasing steadily in recent years
-
Salesforce could become the king of enterprise AI – but only if customers believe in its potentialAnalysis At Dreamforce 2025, Salesforce painted a believable picture for enterprise AI, but shareholders will only be reassured by greater business buy-in
-
"Do not sacrifice your entry-level jobs": Salesforce might be all in on AI, but it isn't giving up on junior workers yet – despite Marc Benioff's job replacement claimsNews Salesforce is still committed to hiring junior team members even as AI automates roles, according to UK&I chief executive Zahra Bahrololoumi.
-
CFOs were skeptical about AI investment, but they’ve changed their tune since the arrival of agentsNews The introduction of agentic AI has CFOs changing their outlook on the technology
