The state of Salesforce 2023-24
Who is creating more value from the Salesforce platform - and how?
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Salesforce buys Fin for $3.6bnNews CRM giant invests in AI agents with acquisition
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How AI code is changing software developmentITPro Podcast At firms like OpenAI the majority of code is now generated with AI tools
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Managing tech costs in a volatile marketITPro Podcast Rising energy prices and sprawling cloud environments make the jobs of CIOs and CFOs harder than ever
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SugarCRM rebrands in AI-driven CRM and channel pushNews The software vendor said the move reflects its push to deliver more proactive, action-led sales capabilities
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‘They’re more productive than ever’: Marc Benioff says hiring in software engineering is ‘mostly flat’ at Salesforce because of AI – but the company is expanding headcount in one key areaNews Salesforce CEO Marc Benioff has revealed hiring for software engineering has dipped as a result of AI, but the CRM giant is ramping up recruitment in other key areas to push its agentic agenda.
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Salesforce opens up Agentforce 360 for partners to drive agent developmentNews Salesforce has opened up its Agentforce 360 platform to allow partners to build and sell AI agents and applications.
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IBM’s Confluent acquisition will give it a ‘competitive edge’ and supercharge its AI credentialsAnalysis IBM described Confluent as a “natural fit” for its hybrid cloud and AI strategy, enabling “end-to-end integration of applications, analytics, data systems and AI agents”.
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Salesforce targets better data, simpler licensing to spur Agentforce adoption – and its acquisition of Informatica is keyNews The combination of Agentforce 360, Data 360, and Informatica is more context for enterprise AI than ever before
