IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

EE named as best UK network by Rootmetrics

EE provides the best service across all categories including mobile internet, according to survey

success/failure sign

EE has come out on top of the 2014 Rootmetrics performance that measures mobile internet, call, and text performance across the main networks. 

The mobile analytics company drove more than 25,000 miles across the UK testing the metrics of 920,000 test samples - accounting for one sample for every 100 mobile phone contracts in the country. It also tested more than 1,200 indoor locations, which is 20 per cent more than it has trialled in previous studies.

Scores in England for all tests across all networks were higher than those in Northern Ireland, Wales, and Scotland, showing there's some work to be done by all operators in rural areas.

Three matched EE's performance in both Northern Ireland and Scotland, while it also ranked first in network reliability in both Northern Ireland and Scotland. In Wales, EE and Three shared the top rank for network reliability, meaning you're less likely to lose signal if you're on one of those two networks in the countries.

Vodafone came last in all but one of Rootmetrics' tests, except call quality where Three took bottom place.

Rootmetrics also tested the networks in the biggest 16 metro areas in the UK, where Three and EE were top performers. However, both O2 and Vodafone also showed strong results in the cities, further demonstrating rural mobile networks is where the most mobile infrastructure improvements are needed.

RootMetrics CEO and President Bill Moore said: "Our mobile phones have become an essential part of our everyday lives, but determining which network performs best seems to have become more difficult.

"We conducted such a large-scale study on mobile network performance to provide depth and transparency around how the networks truly perform. We firmly believe consumers deserve clear, unbiased, and accurate information in order to make the most informed decisions to improve their everyday mobile experience."

Featured Resources

Four strategies for building a hybrid workplace that works

All indications are that the future of work is hybrid, if it's not here already

Free webinar

The digital marketer’s guide to contextual insights and trends

How to use contextual intelligence to uncover new insights and inform strategies

Free Download

Ransomware and Microsoft 365 for business

What you need to know about reducing ransomware risk

Free Download

Building a modern strategy for analytics and machine learning success

Turning into business value

Free Download

Recommended

IT Pro News in Review: Vulnerable Lenovo laptops, record EE 5G speeds, Okta ends LAPSUS$ probe
Security

IT Pro News in Review: Vulnerable Lenovo laptops, record EE 5G speeds, Okta ends LAPSUS$ probe

22 Apr 2022
EE rolls out 4G across Glasgow's underground network
mobile networks

EE rolls out 4G across Glasgow's underground network

29 Oct 2021
Vodafone sues UK government after missing out on £184m Foreign Office contract
public sector

Vodafone sues UK government after missing out on £184m Foreign Office contract

22 Oct 2021
Vodafone to add 7,000 software engineers in digital services drive
Careers & training

Vodafone to add 7,000 software engineers in digital services drive

21 Oct 2021

Most Popular

Windows Server admins say latest Patch Tuesday broke authentication policies
Server & storage

Windows Server admins say latest Patch Tuesday broke authentication policies

12 May 2022
Costa Rica declares state of emergency following Conti ransomware attack
ransomware

Costa Rica declares state of emergency following Conti ransomware attack

10 May 2022
16 ways to speed up your laptop
Laptops

16 ways to speed up your laptop

13 May 2022