Samsung Galaxy Note 20 hands-on review: A bronze medal smartphone

The South Korean giant’s latest Note is good, but not quite gold standard

It’s that time of year again, where we reach the final months of Summer and Samsung treats us to a second flagship smartphone. The Galaxy Note 20 is the South Korean giant’s stylus-supporting phablet and compared to last year’s Note 10, it’s bigger, it’s faster and there’s a bit more zoom in the camera department. 

The Note 20 is available for preorder from £849 inc VAT and IT Pro got a first look at the handset ahead of its launch. 

Samsung Galaxy Note 20 hands-on review: Design

The Note has always been a little square and its edges have become sharper in recent years. This does help the Note 20 stand out in a market full of devices with softly rounded edges, but it also prevents it from just looking like a Galaxy S20 replica, as its specs are almost like-for-like. There is little, however, to differentiate from the larger ‘Ultra’ model. For size, there is just 2mm difference in height and the standard model is oddly thicker at 8.3mm. The only noticeable difference between the two is the curved edge the Note 20 Ultra has down one side of the screen. 

To begin with, the standard-sized Note 20 will come in three different colours that all start with ‘Mystic’. These are ‘Mystic Bronze’, ‘Mystic Grey’ and ‘Mystic Green’ - which is arguably the best of the bunch. The larger Note 20 Ultra comes in both black and white, as well as the bronze. 

Samsung Galaxy Note 20 hands-on review: Display

Although the Note 20 is the standard sized model, it houses a 6.7in FHD+ display. That’s just 0.2in shorter than the Ultra and bigger than most other plus-sized flagships - Huawei’s P40 Pro Plus is a puny 6.58in by comparison. 

The Note 20’s display isn’t packing the same specs as the Ultra, with its 60Hz refresh rate and 20:9 aspect ratio, but on first impression, it’s still a high-quality screen. Only a rigorous test will tell us its true capabilities, but Samsung always produces fantastic displays with smartphones, and we don’t expect anything less here. 

Samsung Galaxy Note 20 hands-on review: Specs and performance

Like the larger Ultra and S20 models, the Note 20 has an in-house Octa-core 2.73GHz Exynos 990 processor. Samsung will tell you this has more power than the previous model, but that isn’t necessarily a bonus. Modern smartphones have more power than the average user really needs these days, and more of it isn’t really much of a selling point. 

Furthermore, there isn’t much else on the Note 20 that’s better than the Note 10, aside from greater cameras (more on that later). It supports Wi-Fi 6, has an IP68 waterproof rating and comes with Samsung DeX support. There’s a 4,300mAh battery, which can reach 50% charge in half an hour thanks to Samsung’s fast-charging, but aside from the handset and stylus now being colour-coordinated, little has changed in a year.

Samsung Galaxy Note 20 hands-on review: Camera(s)

In the camera department, Samsung has shown plenty of technical power in recent years, matching the likes of Huawei and Google. This is arguable the most hotly contested area in the smartphone market and thankfully, the Note 20 can hold its own.

It is actually packing the exact same triple camera array as the S20. The triple-lens setup now features a 30x hybrid zoom or ‘Space Zoom’ as Samsung is calling it. The three lenses consist of a 12MP f/1.8 lens, an ultrawide 12MP f/2.2 lens and a 64MP f/2.0 3x telephoto lens - which is where the super zoom comes in. There’s also a 10MP f/2.2 selfie camera.

Samsung Galaxy Note 20 hands-on review: Early verdict

The Note 20 is a superb handset. It’s bigger and faster than the Note 10. It has a wonderful triple camera array and a fairly good display, both of which hold their own in a competitive market. It just lacks a little magic, is all. 

There’s nothing wrong with it, per se, but with the Note 10 being so good, consumers will need a little more to entice them to shell out £849 on an upgrade. This may be a wider problem for an industry that mostly launches two handsets a year, particularly as the phones released two, three and even four years ago are still desirable. The Note 20 is good, but it’s just not as special as you’d expect a Samsung smartphone to be. 

Samsung Galaxy Note 20 specifications


Octa-core Exynos 990 (2.73GHz)



Screen size


Screen resolution

2,088 x 1,440 

Pixel density


Screen type


Front camera


Rear camera

Primary: 64MP, ultrawide: 12MP, 50x telephoto: 12MP 


Dual LED

Dust and water resistance


3.5mm headphone jack


Wireless charging


USB connection type

USB Type C with 30W Warp Charge

Storage options


Memory card slot (supplied)




Operating System

Android 10



Featured Resources

Seven steps to connect and empower your frontline workers

How business leaders can improve communication with a secure platform

Free download

Create what’s next

The future of collaboration and productivity

Free Download

Leveraging the cloud without relinquishing control

Your data. Their cloud.

Free download

Re-architecting for nonstop innovation

Unlocking productivity, scalability, and lower costs for cloud natives

Free Download


Samsung selects Texas for $17 billion semiconductor factory

Samsung selects Texas for $17 billion semiconductor factory

25 Nov 2021
Samsung 870 Evo review: Ticks all the boxes
solid state storage (SSD)

Samsung 870 Evo review: Ticks all the boxes

24 Nov 2021
Samsung 980 Pro review: Smashing speeds
solid state storage (SSD)

Samsung 980 Pro review: Smashing speeds

19 Nov 2021
Samsung T7 Touch review: One smart-looking SSD
solid state storage (SSD)

Samsung T7 Touch review: One smart-looking SSD

10 Nov 2021

Most Popular

Looking beyond the obvious: What’s best for multi-cloud?

Looking beyond the obvious: What’s best for multi-cloud?

8 Nov 2021
Best MDM solutions 2020
mobile device management (MDM)

Best MDM solutions 2020

12 Nov 2021
How to speed up Microsoft's Windows 11
Microsoft Windows

How to speed up Microsoft's Windows 11

9 Nov 2021