EDF Energy renews Capgemini outsourcing deal


EDF Energy has signed a 12 million extension to its outsourcing contract with Capgemini, adding standardised services to desktop support.

The renewal will see Capgemini continue to provide service desk, procurement and managed desktop services to the French energy giant until the end of 2015.

Those services include support for email, instant messaging and file-sharing to more than 20,000 employees and business partners of the firm.

The extended contract will make safety and security of IT services a priority, said EDF, which has also tasked Capgemini with standardising its IT infrastructure.

Capgemini will provide some of the outsourced IT through Rightshore, its global delivery model, which will deliver 70 per cent of the services from onshore locations and 30 per cent from experts in other countries.

A total of 150 Capgemini employees will work on the contract, which was originally signed for three years in 2010 at a cost of 100 million.

Gary Rowan, head of function and service management at EDF, said: "We are very happy with the service Capgemini provides; their level of expertise in the nuclear arena sets them apart.

"Capgemini's collaborative approach and commitment to flexibility were important in order to future-proof the company against developments involving additional services or user numbers, and in view of the EDF Energy investment programme in low-carbon generation."