Germany bans Facebook from using WhatsApp data over GDPR concerns

WhatsApp's app in the top corner of a smartphone
(Image credit: Shutterstock)

Germany's data regulator has banned Facebook from processing any data from WhatsApp users on the basis that its controversial new terms and service are illegal under GDPR.

Hamburg's Commissioner for Data Protection and Freedom of Information (DPA) issued an emergency order on Tuesday blocking Facebook from processing WhatsApp data "for its own purposes" for three months.

WhatsApp's privacy policy update has already been delayed due to the backlash from users but plans to share more data with its parent company, Facebook will be fully rolled out on 15 May.

The app already shares data with the social network and has done since 2016. However, it will now also share payment and transactional data in a bid to improve targeted advertising as the service moves towards online shopping.

''The order is intended to secure the rights and freedoms of the many millions of users who provided their consent to the terms of use throughout Germany," said Johannes Caspar, the head of the German data protection authority (DPA).

"The global criticism of the new terms of use should give rise to a fundamental rethink of the consent mechanism. Without the trust of users, no data-based business model can be successful in the long term.''

Facebook stated that it wouldn't share data with WhatsApp when it acquired the app in 2014, but it has struggled to make money from the service. Regulators in both India and Brazil have also taken similar regulatory action over the incoming policy change with the social network currently considering appeals.

In regards to the Hamburg DPA's order, WhatsApp said it is "based on a fundamental misunderstanding" of the purpose and effect of its update and therefore had no legitimate basis.

"Our recent update explains the options people have to message a business on WhatsApp and provides further transparency about how we collect and use data," a spokesperson for WhatsApp said. "As the Hamburg DPA's claims are wrong, the order will not impact the continued roll-out of the update. We remain fully committed to delivering secure and private communications for everyone."

Bobby Hellard

Bobby Hellard is ITPro's Reviews Editor and has worked on CloudPro and ChannelPro since 2018. In his time at ITPro, Bobby has covered stories for all the major technology companies, such as Apple, Microsoft, Amazon and Facebook, and regularly attends industry-leading events such as AWS Re:Invent and Google Cloud Next.

Bobby mainly covers hardware reviews, but you will also recognise him as the face of many of our video reviews of laptops and smartphones.

He has been a journalist for ten years, originally covering sports, before moving into business technology with ITPro. He has bylines in The Independent, Vice and The Business Briefing. Contact him at bobby.hellard@futurenet.com or find him on Twitter: @bobbyhellard