Building a business case for password managers

Without the password alternatives, additional authentication factors, and some kind of password management system, the harsh truth is these small businesses and micro-enterprises will, undoubtedly, re-use passwords.

And, please, don't tell me a password management system that consists of a document filed away somewhere listing all the passwords within the enterprise is as safe as the next solution. Homebrew password solutions are best left to the hillbilly next door. There is no room for moonshine management in your business.

Whether you opt for an open source or proprietary password management solution makes little difference, as long as it has a proven track record and provides practical password creation, storage and retrieval.

Homebrew password solutions are best left to the hillbilly next door. There is no room for moonshine management in your business.

The argument I mentioned earlier about keeping all your passwords in one place is ripe for debate, but holds little real world water to me.

There are plenty of good software solutions to choose from, and always one that will be a good match for any given smaller enterprise requirement. This means there are those where the password vault is stored locally, and those that use the cloud for 'anywhere/anytime' access.

The latter gets the most stick in the easy target stakes, but Heartbleed has blown a huge hole in that argument.

Most password manager services, even those who admit to having used an OpenSSL implementation, have stated that users don't need to change their master passwords.

This is because master passwords are never sent to the servers. Instead you will find something like the password being appended to an email or login validator and put through a salted one way hash that is sent to the server for authentication instead.

These hashes are as close to impossible as it gets to be reverse engineered. Oh, and they get signed by a key which is separate from the SSL key for good measure.

Players in the password manager market know their continued existence relies on users trusting them to know a bit about security, and implement it in such a way that the vault remains safe.

Will I continue to recommend password manager software to the smallest of enterprises on a small budget and with limited technical expertise? You betcha!

Of course, if your enterprise can run to using password management software and some form of two factor authentication as well, then I'd recommend that even more.

Davey Winder

Davey is a three-decade veteran technology journalist specialising in cybersecurity and privacy matters and has been a Contributing Editor at PC Pro magazine since the first issue was published in 1994. He's also a Senior Contributor at Forbes, and co-founder of the Forbes Straight Talking Cyber video project that won the ‘Most Educational Content’ category at the 2021 European Cybersecurity Blogger Awards.

Davey has also picked up many other awards over the years, including the Security Serious ‘Cyber Writer of the Year’ title in 2020. As well as being the only three-time winner of the BT Security Journalist of the Year award (2006, 2008, 2010) Davey was also named BT Technology Journalist of the Year in 1996 for a forward-looking feature in PC Pro Magazine called ‘Threats to the Internet.’ In 2011 he was honoured with the Enigma Award for a lifetime contribution to IT security journalism which, thankfully, didn’t end his ongoing contributions - or his life for that matter.

You can follow Davey on Twitter @happygeek, or email him at