IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

Acer confirms breach after cyber attack on Indian servers

The attackers claim the data belongs to several million customers

A view of Acer's headquarters in Ontario, Canada

A hacker group has claimed to have breached the servers of Acer India, with approximately 60GB of sensitive data belonging to several million of the company’s customers being leaked online.

Known as Desorden, the group said it had stolen customer information, corporate data, financial data, and information related to recent company audits, according to a post on a popular hacking forum, seen by Privacy Affairs researchers.

The hackers said that the breach includes data on several million Acer customers, mostly from India. It appears to have taken place on 5 October, as this is the most recent date listed in the leaked databases.

Desorden also said that it will give Acer access to the database to verify the data and prove the breach is real. A sample of the data released for free, which included information on over 10,000 individuals, was found to be accurate and genuine by researchers at Privacy Affairs, who were able to make contact with some of those affected.

The group has said that data belonging to several million more Acer customers will be released for a fee at a later date.

“We have recently detected an isolated attack on our local after-sales service system in India,” an Acer spokesperson told IT Pro. “Upon detection, we immediately initiated our security protocols and conducted a full scan of our systems. We are notifying all potentially affected customers in India.”

Related Resource

High-performance persistent storage for virtualised workloads

Evaluating the performance of Red Hat OpenShift Container Storage

Table of contents page of the whitepaperFree download

The spokesperson added that the incident has been reported to local law enforcement and the Indian Computer Emergency Response Team, and there has been no material impact to the company’s operations and business continuity.

In March this year, Acer fell victim to a $50 million ransomware attack carried out by the notorious ransomware gang REvil. The group announced the Acer breach on its website where it presented images of allegedly stolen files, including financial spreadsheets, bank communications, and bank balances. The breach was believed to be linked to the Microsoft Exchange cyber attack, which was carried out by at least ten hacker groups.

Featured Resources

The state of Salesforce: Future of business

Three articles that look forward into the changing state of Salesforce and the future of business

Free Download

The mighty struggle to migrate SAP to the cloud may be over

A simplified and unified approach to delivering Enterprise Transformation in the cloud

Free Download

The business value of the transformative mainframe

Modernising on the mainframe

Free Download

The Total Economic Impact™ Of IBM FlashSystem

Cost savings and business benefits enabled by FlashSystem

Free Download

Recommended

Google announces new cloud regions in Asia Pacific
cloud computing

Google announces new cloud regions in Asia Pacific

10 Aug 2022
South Korean public sector organisations targeted by Gwisin ransomware
ransomware

South Korean public sector organisations targeted by Gwisin ransomware

8 Aug 2022
APAC region to lose 63 million jobs to automation by 2040
automation

APAC region to lose 63 million jobs to automation by 2040

8 Aug 2022
Cyber attacks rain on Taiwan during Pelosi visit
cyber warfare

Cyber attacks rain on Taiwan during Pelosi visit

5 Aug 2022

Most Popular

Why convenience is the biggest threat to your security
Sponsored

Why convenience is the biggest threat to your security

8 Aug 2022
How to boot Windows 11 in Safe Mode
Microsoft Windows

How to boot Windows 11 in Safe Mode

29 Jul 2022
Microsoft successfully tests emission-free hydrogen fuel cell system for data centres
data centres

Microsoft successfully tests emission-free hydrogen fuel cell system for data centres

29 Jul 2022