Hackers primed to exploit CVSS 10-rated flaw in Palo Alto's PAN-OS
The SAML-based authentication flaw in the firm’s networking services allows an attacker to gain access to assets
US Cyber Command has urged Palo Alto customers to their patch PAN-OS networking systems before cyber criminals have the opportunity to exploit a highly critical authentication vulnerability.
Assigned a rare CVSS score of 10/10, the flaw dubbed CVE-2020-2021 can allow an attacker to bypass authentication procedures and access a device without needing to provide credentials.
The vulnerability is triggered when the Security Assertion Markup Language (SAML) is enabled and the ‘validate identity provider certificate’ option is disabled. This causes the improper verification of signatures in PAN-OS, allowing an attacker with network access to the vulnerable server to access protected resources.
“Please patch all devices affected by CVE-2020-2021 immediately, especially if SAML is in use,” US Cyber Command has tweeted. “Foreign APTs will likely attempt exploit soon. We appreciate Palo Alto Networks’ proactive response to this vulnerability.”
PAN-OS is the software that runs all Palo Alto firewalls, offering customers complete visibility and control of the apps in use by all users in all locations across an enterprise network.
The flaw, which has been fixed, affects PAN-OS 9.1 versions earlier than PAN-OS 9.1.3, PAN-OS 9.0 versions earlier than PAN-OS 9.0.9, PAN-OS 8.1 versions earlier than PAN-OS 8.1.15, and all versions of PAN-OS 8.0, which has reached end-of-life.
Moreover, the flaw can only be exploited if SAML is in use for authentication. Elements of PAN-OS overseen by SAML-based authentication include virtual private network (VPN), GlobalProtect Gateways, GlobalProtect Portal, Captive Portal and Prisma Access.
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Vulnerabilities assigned a 10/10 rating on the CVSS scale are rare, and normally mean the exploit is highly exploitable, easy to trigger, and require little or no additional privileges and user interaction.
RELATED RESOURCE
Putting a spotlight on cyber security
An examination of the current cyber security landscape
Nevertheless, the company has not yet seen evidence of active exploitation in the wild, despite warnings from US Cyber Command of imminent attempts by foreign APTs.
Palo Alto has urged customers to ensure the signing certificate for their SAML Identity Provider is configured as the ‘Identity Provider Certificate’ before they upgrade to a fixed version of PAN-OS.
As short-term mitigation, restarting firewalls and the Panorama web interface eliminates any unauthorised sessions on the web interface.
For evidence of a compromise, the company has urged customers to examine Authentication Logs, User-ID Logs, ACC NEtwork Activity Source/Destination Regions, Customers Reports, and GlobalProtect Logs in PAN-OS 9.1.0 and above.

Keumars Afifi-Sabet is a writer and editor that specialises in public sector, cyber security, and cloud computing. He first joined ITPro as a staff writer in April 2018 and eventually became its Features Editor. Although a regular contributor to other tech sites in the past, these days you will find Keumars on LiveScience, where he runs its Technology section.
-
Redefining resilience: Why MSP security must evolve to stay aheadIndustry Insights Basic endpoint protection is no more, but that leads to many opportunities for MSPs...
-
Microsoft unveils Maia 200 accelerator, claiming better performance per dollar than Amazon and GoogleNews The launch of Microsoft’s second-generation silicon solidifies its mission to scale AI workloads and directly control more of its infrastructure
-
Experts welcome EU-led alternative to MITRE's vulnerability tracking schemeNews The EU-led framework will reduce reliance on US-based MITRE vulnerability reporting database
-
Veeam patches Backup & Replication vulnerabilities, urges users to updateNews The vulnerabilities affect Veeam Backup & Replication 13.0.1.180 and all earlier version 13 builds – but not previous versions.
-
Two Fortinet vulnerabilities are being exploited in the wild – patch nowNews Arctic Wolf and Rapid7 said security teams should act immediately to mitigate the Fortinet vulnerabilities
-
Everything you need to know about Google and Apple’s emergency zero-day patchesNews A serious zero-day bug was spotted in Chrome systems that impacts Apple users too, forcing both companies to issue emergency patches
-
Security experts claim the CVE Program isn’t up to scratch anymore — inaccurate scores and lengthy delays mean the system needs updatedNews CVE data is vital in combating emerging threats, yet inaccurate ratings and lengthy wait times are placing enterprises at risk
-
IBM AIX users urged to patch immediately as researchers sound alarm on critical flawsNews Network administrators should patch the four IBM AIX flaws as soon as possible
-
Critical Dell Storage Manager flaws could let hackers access sensitive data – patch nowNews A trio of flaws in Dell Storage Manager has prompted a customer alert
-
Flaw in Lenovo’s customer service AI chatbot could let hackers run malicious code, breach networksNews Hackers abusing the Lenovo flaw could inject malicious code with just a single prompt