New Chrome OS update makes it easier to check for hardware faults

The diagnostic app can check for issues with the battery, the CPU, and on-board memory

Chrome logo on a Dell Chromebook

Google has released a diagnostic app for Chrome OS that lets users initiate a scan for hardware faults within a Chromebook.

The app is part of a recent update to Chrome OS that also aims to reduce the number of tabs you open by giving the launcher more instant capabilities.

The diagnostic app will be accessible from the launcher so users can instantly scan various parts of their device for issues. This can be used on their Chromebook's CPU, memory, and battery and give quick insights on what might be slowing their device down.

The Chromebook launcher, which is where users can normally find apps, local files, or Google search, will now also include a calculator, weather updates, stock prices, and even quick word definitions in an attempt to create a single source for all of a Chromebook user's needs.

The new diagnostic app on Chrome OS

For example, if the battery is draining faster than one would normally expect, the app can run a 'discharge test' to see if the hardware is the cause of the problem. The app will also offer up links to relevant support articles and save the test results in a session log that can be shared with customer support teams if the problem is severe enough. There will also be a list of standard troubleshooting advice for more minor faults.

In the coming weeks, Chrome OS will also receive the 'Live Captions' feature that was recently added to the Chrome browser. These are automatic, real-time captions for any media that has audio, and will be an option on "most" Chrome OS devices inside the Accessibility menu.

The updates come as Chromebook sales continue to increase, according to recent Gartner research, which suggests that shipments reached "triple figures" for the first quarter of 2021. This follows on from strong sales in Q4 of 2020, where Canalys suggested demand was "through the roof".

Featured Resources

How to be an MSP: Seven steps to success

Building your business from the ground up

Download now

The smart buyer’s guide to flash

Find out whether flash storage is right for your business

Download now

How MSPs build outperforming sales teams

The definitive guide to sales

Download now

The business guide to ransomware

Everything you need to know to keep your company afloat

Download now

Most Popular

KPMG offers staff 'four-day fortnight' in hybrid work plans
flexible working

KPMG offers staff 'four-day fortnight' in hybrid work plans

6 May 2021
16 ways to speed up your laptop
Laptops

16 ways to speed up your laptop

29 Apr 2021
How to move Windows 10 from your old hard drive to SSD
operating systems

How to move Windows 10 from your old hard drive to SSD

30 Apr 2021