British Airways Club World review

In-flight service: Entertainment

In business class, the entertainment screen springs out of the left-hand side wall of your seat cubicle, and can either be operated using the touch-screen or a remote control.

The touchscreen is extremely responsive, and doesn't require a heavy hand to operate, whereas the remote control seemed to work as and when it wanted to.

The entertainment on offer through the console was vast, and included a mix of new and classic film and TV series from the UK and US - including HBO's Silicon Valley, the Hunger Games 2, and ITV's Broadchurch and some documentaries.

Our only complaint about the set up is, if you recline your seat, the screen gets a fair amount of glare on it, and there's no way to tilt it forward or backwards to reduce this.

Conclusion: A apart from few minor niggles, I'd say the British Airways business class experience lives up to the high standards the company claims to deliver.

The staff are attentive, without being overbearing, and it's clear to see a lot of effort has gone into ensuring its business passengers leave the aircraft well-rested, entertained and ready for whatever their onward journey holds.

Caroline Donnelly is the news and analysis editor of IT Pro and its sister site Cloud Pro, and covers general news, as well as the storage, security, public sector, cloud and Microsoft beats. Caroline has been a member of the IT Pro/Cloud Pro team since March 2012, and has previously worked as a reporter at several B2B publications, including UK channel magazine CRN, and as features writer for local weekly newspaper, The Slough and Windsor Observer. She studied Medical Biochemistry at the University of Leicester and completed a Postgraduate Diploma in Magazine Journalism at PMA Training in 2006.