AI 360: Hold, fold, or double down?

How AI can benefit your business - whitepaper from Genpact

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AI offers unrivalled opportunities for business growth. But with pressure on cash flow and cost, some organisations may be reviewing their AI initiatives, deciding where to hold, fold, or double down. This AI 360 report explores insights from 500 senior executives and 4,000 consumers and workers.

Key findings include:

  • Improved customer experience is the top AI business benefit
  • Prove your business is AI bias-free and consumers are more likely to buy from you
  • Workers want AI training, but most companies aren’t meeting demand

To use these insights to make your AI initiatives a success, download the full report for free.


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