API Holdings

API Holdings Limited — the parent company behind digital healthcare brands like PharmEasy, Thyrocare and Retailio — was facing increasing complexity in its microservices-based, distributed application environment as it scaled its operations. To maintain high availability, performance and agility, the organization required deeper visibility, faster incident response, and proactive management across its full technology stack. In partnership with IBM, API deployed IBM Instana Observability, an AI-powered, full-stack observability platform.

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