Marketing and Comms
Discover expert analysis on marketing and comms with news, features and insights from the team at IT Pro.
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 Connecting teams and customersAdvertisement Feature 3CX V18 brings a host of features, including Microsoft Teams integration that can cut costs and save hassle By IT Pro Published SPONSORED
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 The great telephone switch-offIn-depth The traditional telephone network is being switched off in 2025. What does this mean for business owners? By Barry Collins Published In-depth
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 Delivering personalised content for dummiesWhitepaper Map the customer journey across touchpoints and scale up with the cloud By ITPro Published Whitepaper
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 Becoming an experience-based businessWhitepaper Your blueprint for a strong digital foundation By ITPro Published Whitepaper
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 CompTIA: IT channel companies “cautiously optimistic”News Businesses predict positive revenue potential over the next two years from a variety of service offerings By Daniel Todd Published News
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 How Workplace is helping leaders engage with hybrid teamsAdvertisement Feature The new rules defining the post-pandemic future of work and business communications By IT Pro Published SPONSORED
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 How to make communication frictionlessAdvertisement Feature Turning website visitors into customers is made much easier if you have the right tools in place By IT Pro Published SPONSORED
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 Top obstacles and business strategies for digital sellersWhitepaper This survey reveals both challenges and emerging opportunities in 2021 By ITPro Published Whitepaper
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 From B2B to D2C online salesWhitepaper Create a direct-to-consumer web store with the potential to transform your business By ITPro Published Whitepaper
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 Humanising customer experience through technologyWhitepaper How to win and maintain customer trust By ITPro Published Whitepaper
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 Are you failing to deliver a single view of the customer?Whitepaper Ensure 'connectedness' across four business areas to achieve personalisation By ITPro Published Whitepaper
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 Salesforce wins Disney Studios contract to overhaul digital workflowsNews Disney's StudioLAB will use the CRM giant's technology to improve content workflows and inform decision making By Bobby Hellard Published News