IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

Five SaaS myths debunked

Gartner warns businesses against assuming that software-as-a-service is right for their company.

Like much shiny new tech, software-as-a-service has quickly gained traction, but analyst firm Gartner has warned about jumping on the bandwagon without taking a good look at the delivery model first.

"In recent years there has been a great deal of hype around SaaS," said Robert DeSisto, vice president and distinguished analyst at Gartner, in a statement.

"As a result, a great number of assumptions have been made by users, some positive, some negative, and some more accurate than others. The concern is that some companies are actually deploying SaaS solutions, based on these false assumptions."

As budget constraints push some firms to consider the model, Gartner offers five SaaS assumptions to keep in mind. The myths listed aren't all bad news for the software model, but could be for your firm if you choose to deploy for the wrong reason, the analyst firm warned.

Myth One SaaS saves money

Gartner said that SaaS deployments are often cheaper in the first two years, because there is no initial capital investment. But it noted that over five years, the total cost of ownership might outweigh that of traditional software models, as the initial outlay has already been made.

Myth Two It's faster to deploy SaaS

While SaaS is indeed an easier and quicker way to rollout simple systems, that may not hold true for more complex solutions especially those being customised. According to Gartner, vendors may promise deployments in 30 days, but they can take over seven months in reality.

Myth Three SaaS is utility computing

Gartnery called this assumption "false in the vast majority of cases". Most SaaS users are not charged by use, but on a set contract, regardless of whether the software is used or not. "In some cases, the application lends itself to metered use for example, an e-commerce application may have pricing based on order transaction processes but for the most part, utility examples are in the minority," Gartner said.

Myth Four Integration is difficult

According to the analysts, SaaS can be integrated with office-based apps or data using batch synchronisation, real-time web services or mash-ups so it's no excuse not to use software-as-a-service.

Myth Five SaaS is best for basic systems

While Gartner noted that complicated end-to-end systems may not be best served via a SaaS model, the analyst firm said the ability to configure means highly customised applications are possible, especially under application platform as a service (APaas) systems.

Featured Resources

The state of Salesforce: Future of business

Three articles that look forward into the changing state of Salesforce and the future of business

Free Download

The mighty struggle to migrate SAP to the cloud may be over

A simplified and unified approach to delivering Enterprise Transformation in the cloud

Free Download

The business value of the transformative mainframe

Modernising on the mainframe

Free Download

The Total Economic Impact™ Of IBM FlashSystem

Cost savings and business benefits enabled by FlashSystem

Free Download

Recommended

Economic downturn now perceived a bigger threat to business than ransomware
Business strategy

Economic downturn now perceived a bigger threat to business than ransomware

21 Jul 2022

Most Popular

Why convenience is the biggest threat to your security
Sponsored

Why convenience is the biggest threat to your security

8 Aug 2022
How to boot Windows 11 in Safe Mode
Microsoft Windows

How to boot Windows 11 in Safe Mode

29 Jul 2022
Microsoft successfully tests emission-free hydrogen fuel cell system for data centres
data centres

Microsoft successfully tests emission-free hydrogen fuel cell system for data centres

29 Jul 2022