Google changes process for reporting harassment and discrimination
Tech giant announces more support for victims, following employee backlash


Google has announced a set of changes to how employees can report harassment and discrimination allegations.
The new processes follow last year's mass walkout of employees over the way the tech giant handled sexual harassment cases. Some 20,000 workers walked out in protest last November.
The action was seemingly sparked by an investigation from The New York Times that revealed how Android co-founder Andy Rubin was paid $90 million upon his exit from the company after it learned of a sexual assault allegation against him.
The protesters demanded changes and CEO Sundar Pichai said the company would listen and act upon the feedback. In a blog post released on Thursday, Google's global director of diversity, equity and inclusion, Melonie Parker, said that it had done just that.
"We won't implement every idea that our employees (or the outside world) raise, but we always listen, and we consider constructive feedback," she said.
The changes Google has announced include a simplified way employees can raise concerns by bringing multiple channels together on a new dedicated site, with a similar one for temp and vendor workforce coming later in the year. Each employee-related misconduct investigation will be published internally.
For the individuals, it's expanding a support person program where staff can bring a colleague to harassment and discrimination investigations and adding a care program while they undergo investigations. There will also be clearer guidelines on what to expect from these investigations.
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
This issue has dogged Google for almost a year, particularly due to the way it has handled the situation. During the walkout in November, the company said it supported the workers, but it actually tried to squash the protest by asking the US government to limit protection for activist workers.
It has also been reported, by two of the walkout's organisers, that Google tried to punish the activists. In an internal email, published by Wired, the two employees accused the tech giant of retaliating against several of the organisers. Employee Claire Stapleton said she had been demoted from her position as a marketing manager since the protests.
"My manager started ignoring me, my work was given to other people, and I was told to go on medical leave, even though I'm not sick," she wrote.
"Only after I hired a lawyer and had her contact Google did management conduct an investigation and walked back my demotion, at least on paper. While my work has been restored, the environment remains hostile and I consider quitting nearly every day."
Bobby Hellard is ITPro's Reviews Editor and has worked on CloudPro and ChannelPro since 2018. In his time at ITPro, Bobby has covered stories for all the major technology companies, such as Apple, Microsoft, Amazon and Facebook, and regularly attends industry-leading events such as AWS Re:Invent and Google Cloud Next.
Bobby mainly covers hardware reviews, but you will also recognize him as the face of many of our video reviews of laptops and smartphones.
-
The race is on for Higher Ed to adapt: Equity in hyflex learning
Hyflex courses can improve student wellbeing and engagement, but only with meeting technology that leaves no one behind
-
Gen Z workers are keen on AI in the workplace – but they’re still skeptical about the hype
News Younger workers could lead the shift to AI, but only think it can can manage some tasks
-
Intel makes high-level hires while factory workers are warned of layoffs
News The company is appointing four senior executives as part of efforts to refocus on engineering and customer relationships
-
UiPath names Simon Pettit as new AVP for UK and Ireland
News The seasoned leader will spearhead region-specific transformation projects as UiPath looks to drive operational growth and customer engagement
-
How to empower employees to accelerate emissions reduction
in depth With ICT accounting for as much as 3% of global carbon emissions, the same as aviation, the industry needs to increase emissions reduction
-
Worldwide IT spending to grow 4.3% in 2023, with no significant AI impact
News Spending patterns have changed as companies take an inward focus
-
Report: Female tech workers disproportionately affected by industry layoffs
News Layoffs continue to strike companies throughout the tech industry, with data showing females in both the UK and US are bearing the brunt of them more so than males
-
How can small businesses cope with inflation?
Tutorial With high inflation increasing the cost of doing business, how can small businesses weather the storm?
-
How to deal with inflation while undergoing digital transformation
In-depth How can organizations stave off inflation while attempting to grow by digitally transforming their businesses?
-
How businesses can use technology to fight inflation
TUTORIAL While technology can’t provide all the answers to fight rising inflation, it can help ease the pain on businesses in the long term