The IT Pro Podcast: Boosting productivity in the IT department

IT departments, which have long faced difficulties trying to recruit skilled talent, are now facing an additional challenge as many businesses put a freeze on hiring in the face of economic instability and look to use existing resources as efficiently as possible. With this goal in mind, it’s important to enable employees to be productive, while not leaving them overworked.

Improperly organised work stacks, insufficient collaboration and a failure to adapt to changing work environments are all factors that can negatively impact productivity, and must be tackled from the planning stage to allow workplaces to thrive.

In this episode, Jane and Rory speak to Christian Lund, co-founder at productivity tech firm Templafy, to unpack concerns around productivity in the current landscape and how automation and AI can help to solve these problems.

Highlights

“I think where AI comes in extremely handy … are these more complex areas where you really need to think, and compile, and put together a lot of different information incredibly fast.”

“Let's make sure that people do their real jobs. And hopefully, they will do those jobs a lot better, and have all the support from AI and other stuff to get them to get them to where they need to be.”

“You could use [automation] for saving costs, or you can use it for growing your business. And right now, I think businesses are really looking to invest in this because it is something that helps them save cost.”

Read the full transcript here.

Footnotes

• 95% of organisations involved in the UK’s four-day working week trial say productivity has maintained or improved
• What is Robotic Process Automation?
• Nine best productivity apps to optimise your workflow
• AI is now powerful enough to automate the back office
• What are the pros and cons of AI?
• What is generative artificial intelligence (AI)?
• What is ChatGPT and what does it mean for businesses?
• Email is killing productivity, new research finds
• The best Microsoft Office alternatives: Free, paid, and online mobile office suites

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