IBM ‘discriminated against older employees’ when making job cuts

IBM logo on the side of a building

The US employment discrimination regulator has concluded that IBM systematically discriminated against its older employees when making job cuts between 2013 and 2018.

Following an investigation, the Equal Employment Opportunity Commission (EEOC) has claimed that IBM unfairly discharged its workers who fell in the Protected Age Group of workers aged 40 or older when making resources-driven job losses.

This is according to an EEOC letter director towards IBM, uncovered by ProPublica, following an investigation spurred by complaints issued by former IBM employees who feel the company discriminated against workers based on their age.

Analysis by the watchdog shows that 85.85% of those laid off during job cuts over the course of the five-year period were older workers, many of who were told their skills were out of date. Further evidence uncovered also revealed that many of these workers were subsequently rehired on lower pay and with fewer employment benefits.

“The investigation uncovered top-down messaging from Respondent’s [IBM] highest ranks directing managers to engage in an aggressive approach to significantly reduce the headcount of older workers to make room for Early Professional Hires,” the letter said.

“EEOC received corroborating testimony from dozens of witnesses nationwide supporting a discriminatory animus based on age.”

IBM argued the complainants were discharged as part of a series of resource actions designed to reduce headcount and lower costs. IBM also suggests there was no centralised decision-making over the job losses and that each individual manager was responsible for selecting workers in their teams that would be let go, based on metrics including performance and relevant skills.

The EEOC found, however, that IBM’s arguments “did not withstand scrutiny”, with the agency determining “there is reasonable cause to believe that Respondent discriminated against Charging Parties and others on account of their age”.


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While IBM has been found to have committed wrongdoing in this respect, the agency would not be issuing a formal punishment, and instead “endeavour to eliminate the alleged unlawful employment practices” through informal methods. These include holding meetings and attempting to persuade IBM to change its structures.

IT Pro approached IBM for a statement.

Keumars Afifi-Sabet

Keumars Afifi-Sabet is a writer and editor that specialises in public sector, cyber security, and cloud computing. He first joined ITPro as a staff writer in April 2018 and eventually became its Features Editor. Although a regular contributor to other tech sites in the past, these days you will find Keumars on LiveScience, where he runs its Technology section.