Hotmail to Outlook.com migration now complete
Outlook.com migration has now been completed, with 400 million users now signed up.

Microsoft claims it now has 400 million active Outlook.com users, after completing work on upgrading all of its Hotmail customers to the redesigned webmail platform.
The software giant confirmed the completion of its contentious Hotmail to Outlook.com upgrades in a blog post, where it revealed the process had required the migration of 150 petabyes of data.
"When Outlook.com came out of preview in February, it already had more than 60 million active accounts...[but] Hotmail was still one of the most widely used services, with over 300 million active accounts," the blog post stated.
"This meant communicating with hundreds of millions of people, upgrading all their mailboxes equalling more than 150 million gigabytes of data and making sure that every person's mail, calendar, contacts, folders and personal preferences were preserved.
"With your help, we were able to do all of that in just about six weeks," it added.
The blog post also acknowledges the upgrade has not been welcomed by everyone, something that has been borne out in many of the comments IT Pro has received from readers since Outlook.com first launched.
Many have complained about the product's new Windows 8-like interface, while others have experienced issues navigating the software, which IT Pro has sought to address here.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
"Whenever a widely-used consumer service makes any substantial change, there will always be some folks that don't like it, and that shows up in the feedback," the blog post continues.
"Our belief is that as people start using the new experience, they will come to love it even more than they loved Hotmail."
Earlier this week, Microsoft announced that Skype would be imminently available within Outlook.com for a select group of users to preview, while the blog post also hints that other new features and functionality will be added in due course too.
"Thank you for all the feedback along the way and everything you did to help make Outlook.com the best and fastest growing personal email out there," the blog post continued.
"We're excited to keep hearing from you and there's a lot more to come. Welcome to the new Outlook.com and onwards to a billion inboxes!"
-
M&S suspends online sales as 'cyber incident' continues
News Marks & Spencer (M&S) has informed customers that all online and app sales have been suspended as the high street retailer battles a ‘cyber incident’.
By Ross Kelly
-
Manners cost nothing, unless you’re using ChatGPT
Opinion Polite users are costing OpenAI millions of dollars each year – but Ps and Qs are a small dent in what ChatGPT could cost the planet
By Ross Kelly
-
The IT Pro Podcast: Why is email still a thing?
IT Pro Podcast Despite a proliferation of newer collaboration platforms, email stubbornly refuses to go away
By IT Pro
-
Google targets phishing with full BIMI email logo authentication support
News Gmail will tie logos to DMARC authentication
By Danny Bradbury
-
The most secure email services of 2023
Best Email is not secure by design, but these email providers allow you to send emails with top-level security
By Rene Millman
-
SafeSend Email Security for Outlook review: A great solution for security-conscious SMBs
Reviews An invaluable last line of defence against Outlook email disasters that’s easy to deploy and manage
By Dave Mitchell
-
White House launches official investigation into use of personal email accounts
News Senate Intelligence Committee rebukes Kushner for omitting private account
By Adam Shepherd
-
How can IT leaders make the most of social media in business?
In-depth Real world organisations explain how they avoid the pitfalls of social media
By Mark Samuels
-
Outlook and Hotmail email accounts hit by spam attack
News Users were bombarded by spam emails apparently because Microsoft's spam filters weren't working properly
By Clare Hopping
-
I don’t like Outlook.com. Where can I complain?
Tutorials I don’t like Outlook.com. Where can I complain?
By Caroline Donnelly