IT Pro Podcast: Are chief metaverse officers here to stay?
Metaverse-specific roles could be vital to companies that embrace it, but the technology still has much to prove

Metaverse tech has already attracted billions of pounds in investment, and despite its detractors looks set to play a major role in the future of communications and productivity tech. It was also one of the main themes at this year’s Mobile World Congress, where the concept of a CMO - that’s ‘chief metaverse officer’ - was discussed in detail.
Companies like Journey, Nike, and Telefónica already have individuals with metaverse in their titles, but there is still a lot to be proved about the longevity of these roles. With metaverse tech still lacking definition in the minds of businesses and consumers alike, the impact that this new concept of a CMO will have on the industry as a whole.
In this special episode, IT Pro reviews editor Bobby Hellard presents a report from MWC, covering the definition and responsibilities of a chief metaverse officer, and whether or not the role could have a vital role to play in the C-suite of the future.
Highlights
“In the near term, it's likely going to be a centralised, single role, but over the long term that will diverge. So for now, maybe it's someone like the head of innovation, someone who's looking on that far technology horizon. Moving forward though, I don't think it's going to be a specific role.”
“The crux of the problem is that not all companies need a chief metaverse officer in the slightest, none. If you are more specialised because immersive technologies or blockchain technologies, maybe to an extent web3, I can understand why you want a C-suite position which is focused in that area.”
“[In 2017] there were people who were labelling themselves as 'chief blockchain officers', and you don't see chief blockchain officers that exist nowadays. So part of me wonders whether this is genuinely a part of a hype cycle, where people adopt that role for now.”
Read the full transcript here.
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Footnotes
- MWC 2023: Can AI-embedded 6G 'greenify' next-gen networking?
- MWC 2023: Huawei launches 'world's best' ransomware detection system
- Siemens and Nvidia partner on industrial metaverse concept
- Stop worshipping CEOs – tech is a team sport
- A laptop with a rollable display – who is this for, exactly?
- Into the metaverse: Everything we learned from our virtual tour
- Meta deepens metaverse partnership with Microsoft and Accenture, still lacks compelling business case
- The IT Pro Podcast: How secure is metaverse tech?
- The business of the metaverse
- What is metaverse security?
Subscribe
ITPro is a global business technology website providing the latest news, analysis, and business insight for IT decision-makers. Whether it's cyber security, cloud computing, IT infrastructure, or business strategy, we aim to equip leaders with the data they need to make informed IT investments.
For regular updates delivered to your inbox and social feeds, be sure to sign up to our daily newsletter and follow on us LinkedIn and Twitter.
-
The race is on for Higher Ed to adapt: Equity in hyflex learning
Hyflex courses can improve student wellbeing and engagement, but only with meeting technology that leaves no one behind
-
Gen Z workers are keen on AI in the workplace – but they’re still skeptical about the hype
News Younger workers could lead the shift to AI, but only think it can can manage some tasks
-
The evolution from robots to agents
Sponsored Podcast With the right adoption strategy, agentic AI can be a force multiplier for productivity
-
Podcast Transcript: Are reasoning models fundamentally flawed?
ITPro Podcast A report from Apple has cast significant doubts on the efficacy of reasoning models, going as far as to suggest that when a problem is too complex, they simply give up
-
Are reasoning models fundamentally flawed?
ITPro Podcast A report from Apple has cast significant doubts on the efficacy of reasoning models, going as far as to suggest that when a problem is too complex, they simply give up
-
Dell Technologies World 2025: All in on AI
ITPro Podcast From the cloud to the edge, enterprise architecture for AI must be carefully considered
-
SAS Innovate 2025: Pursuing pragmatic AI
ITPro Podcast As CISA delivered an eleventh-hour reprieve for the CVE database, AWS reportedly began to pause some data center leases
-
Putting small language models under the microscope
ITPro Podcast The benefits of small language models are undeniable – but they're no silver bullet
-
Google Cloud Next 2025: Targeting easy AI
ITPro Podcast Throughout its annual event, Google Cloud has emphasized the importance of simple AI adoption for enterprises and flexibility across deployment
-
Is the IT service desk dying out?
ITPro Podcast Employees could soon use chatbots to resolve common IT issues rather than wait for tickets to be resolved