In order to succeed in today’s hyperconnected world, you need to connect your entire business and put your customer at the center of it.
More than ever, businesses can harness the power of data to connect with each customer throughout the entire customer lifecycle. It’s just a matter of leveraging the right technology to help you get there.
This whitepaper explores how on-premise legacy solutions are holding your organisation back and why now’s the right time to move to the cloud.
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Salesforce targets better data, simpler licensing to spur Agentforce adoptionNews The combination of Agentforce 360, Data 360, and Informatica is more context for enterprise AI than ever before
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On the ground at HPE Discover Barcelona 2025ITPro Podcast This is a pivotal time for HPE, as it heralds its Juniper Networks acquisition and strengthens ties with Nvidia and AMD
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Why you should invest in your CRM systemSponsored A unified and better integrated service can boost efficiency, digital transformation and customer experience
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How to boost ROI from your CRM systemSponsored To deliver the results you want, you need to understand the full capabilities of your CRM system
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Twilio tackles 'crucial' customer retention with trio of platform upgradesNews The company believes that retaining customers and maximising LTV is crucial in weathering the current macroeconomic headwinds
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Mastering retentionWhitepaper Turning user behaviour insights into retention strategies
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How customer relationship management (CRM) can help your business
In-depth Are you still keeping customer details in a simple database or spreadsheet? There are several benefits of adopting an integrated CRM system
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Microsoft announces Teams chat integration for Dynamics 365News The integration offers features to streamline collaboration between teams while aiming to enable the faster closing of sales
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1.2m businesses now eligible for UK gov's software discountsNews Help to Grow: Digital scheme offers up to £5,000 off selected CRM and e-commerce software
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Trust is vital to the future of customer experienceSponsored As third-party cookies enter their twilight, more trustworthy systems are essential to deliver the kind of digital relationships companies and customers need
