Apple confirms serious bugs in iOS 13.5

No fix is available yet for the heavy battery drain and log-in issues

Apple’s iOS 13.5 boasts a number of new features, including those targeting coronavirus-related iPhone issues. It also includes a patch for a serious bug in Apple Mail. However, the update contains several serious bugs affecting iPad and iPhone users. In addition to high battery drain, iPadOS can cause boot loops on the iPad Pro, while media playback of the MP4/MPEG-4 container format doesn’t work for iPads or iPhones. 

Advertisement - Article continues below

The bug in iOS 13.5 causes the 10.5-inch iPad Pro to reboot between 30 and 45 seconds after logging in. Full factory resets and putting devices into DFU mode haven’t fixed the problem across all devices. Some iPhones have had the same problem, and the issue also affects iPadOS / iOS 13.4.1 and 13.5.

The MP4 playback issue, which also affects iOS 13.4.1 and 13.5, causes users to lose access to their video libraries with native and third-party apps, such as NPlayer or InFuse. Although Apple switched default video recording to HEVC in iOS 11, this option has mixed support. Switching to MP4 is the most popular option, as it is the most popular format.

One affected user said, “I reported this to Apple and the only suggestion they gave me that I hadn’t already tried was to delete and reinstall the TV app. But that did not help. Good luck to all of us!”

Advertisement
Advertisement - Article continues below

Apple released iOS 13.5.1 as an update, but it doesn’t address either problem. As of now, there is no timeline for a fix. This update patches a zero-day vulnerability in all iOS 11 and later devices.

Featured Resources

Staying ahead of the game in the world of data

Create successful marketing campaigns by understanding your customers better

Download now

Remote working 2020: Advantages and challenges

Discover how to overcome remote working challenges

Download now

Keep your data available with snapshot technology

Synology’s solution to your data protection problem

Download now

After the lockdown - reinventing the way your business works

Your guide to ensuring business continuity, no matter the crisis

Download now
Advertisement

Recommended

Apple is under investigation for alleged deceptive practices
Policy & legislation

Apple is under investigation for alleged deceptive practices

24 Jul 2020
Sign up now for the $25 iPhone “batterygate” payout
Mobile Phones

Sign up now for the $25 iPhone “batterygate” payout

14 Jul 2020
iPhone 12 models won't include EarPods or power adapter in the box
Mobile Phones

iPhone 12 models won't include EarPods or power adapter in the box

29 Jun 2020
Apple to remove thousands of unlicensed iPhone games in China
Mobile Phones

Apple to remove thousands of unlicensed iPhone games in China

23 Jun 2020

Most Popular

How to find RAM speed, size and type
Laptops

How to find RAM speed, size and type

3 Aug 2020
How to use Chromecast without Wi-Fi
Mobile

How to use Chromecast without Wi-Fi

4 Aug 2020
How do I fix the Windows 10 Start Menu if it's frozen?
operating systems

How do I fix the Windows 10 Start Menu if it's frozen?

3 Aug 2020