Customer identity and access management (CIAM) allows customers to have the constant, immediate access to digital services they expect, while also keeping them secure. Organisations moving towards identity and access management can often struggle with security vulnerabilities, however far along the process they are, which in turn affects their customers’ confidence in them.
To eliminate this, businesses need to put their customers first, with an effective CIAM solution that covers authentication, authorisation and user management. By implementing this robust infrastructure, you can protect your customers’ data and re-inspire their trust.
Download this guide from OKTA to understand the four key phases on the path to CIAM, as well as the pain points your business may come up against, and the solutions to them.
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