Mind the gap on your digital transformation journey
Making content work for your organisation
In what IDC calls the era of multiplied innovation, digital transformation programmes are being scaled to enterprise-wide, integrated initiatives. However most organisations are struggling to complete their transformations.
Content-centric business processes must be reengineered, with customer and employee experience top objectives. However most haven’t progressed beyond digital versions of manual, paper-based workflows.
This whitepaper explores why digitisation of manual, paper-based processes is key to ensuring enterprises complete their digital transformations, helping them scale efficiently and effectively.