In what IDC calls the era of multiplied innovation, digital transformation programmes are being scaled to enterprise-wide, integrated initiatives. However most organisations are struggling to complete their transformations.
Content-centric business processes must be reengineered, with customer and employee experience top objectives. However most haven’t progressed beyond digital versions of manual, paper-based workflows.
This whitepaper explores why digitisation of manual, paper-based processes is key to ensuring enterprises complete their digital transformations, helping them scale efficiently and effectively.
-
Marc Benioff’s agentic AI gambit is paying dividendsAnalysis Agentforce is dominating the agenda at Salesforce – and it appears to be working
-
Enterprises are worried about agentic AI security risks – Gartner says the answer is just adding more AI agentsNews Not content with deploying agents for frontline operations, some enterprises might double down with ‘guardian agents’ to monitor their bot-based workforces
-
Untethered: How CIOs and CISOs are paving the way for the new hybrid workforceWhitepaper Effective techniques to transition from exposed legacy infrastructure to an effective zero trust strategy
-
Creating successful supply chain planning transformations in the consumer industryWhitepaper Think differently about SCP transformations and, in doing so, move into a better future for supply chains
-
Healthcare’s next chapterwhitepaper Revolutionizing how you care with EPR experts you can trust
-
Strategic app modernization drives digital transformationWhitepaper Modernize your applications to address business needs both now and in the future
-
Delivering fast and secure digital experiences for the modern hybrid workforceWhitepaper A new approach to digital experience monitoring that can monitor the health of all systems
-
The future of work and the forgotten workforcewhitepaper How to deploy a mobile-first strategy so no one gets left behind
-
Building an outstanding digital experiencewhitepaper Insight into how banks and financial services organizations can deliver the digital experiences customers and employees expect
-
The digital-first journey towards the future enterprise in Europewhitepaper The shift to a digital-first Europe
