customer service The CEO's guide to generative AI: From cost center to value creator Turn human agents into heroes by giving them generative AI tools How to stay ahead of ever-changing cybersecurity risks in banking Discover how you can strengthen your cyber resilience Customer experience (CX) trends Customer service insights in the GenAI era Latest about customer service Deliver experiences customers crave By ITPro published 23 February 24 Whitepaper The three imperatives for leaders’ approach to CX in 2024 Whitepaper Customer insights: Customer experience testimonials By ITPro published 23 February 24 Whitepaper Learn how enterprises like yours drive seamless experiences while reducing costs Whitepaper Customer operations for dummies By ITPro published 22 February 24 Whitepaper Second ServiceNow special edition Whitepaper Get the ITPro. daily newsletterReceive our latest news, industry updates, featured resources and more. Sign up today to receive our FREE report on AI cyber crime & security - newly updated for 2024.Contact me with news and offers from other Future brandsReceive email from us on behalf of our trusted partners or sponsors MOST READ1Why legacy tech skills are a point of concern – and how leaders can keep them alive2OpenAI’s deal with Stack Overflow just landed it goldmine of developer data — here's why it'll transform LLM development3LockBit mastermind unmasked by law enforcement4Enterprise sustainability efforts mean pre-used hardware could be the key to reducing e-waste5China blamed for Ministry of Defence attack that exposed military personnel data
Deliver experiences customers crave By ITPro published 23 February 24 Whitepaper The three imperatives for leaders’ approach to CX in 2024
Customer insights: Customer experience testimonials By ITPro published 23 February 24 Whitepaper Learn how enterprises like yours drive seamless experiences while reducing costs
Customer operations for dummies By ITPro published 22 February 24 Whitepaper Second ServiceNow special edition
