Sales & Crm
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Microsoft Viva Sales aims to take the busy work out of CRM
News The AI-powered platform aims to give sellers easier access to customer information from across the business
By Bobby Hellard Published
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Netsuite integration checklist
Whitepaper Understand your integration needs
By ITPro Published
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Salesforce integration checklist
Whitepaper A tool to help you plan and manage any Salesforce integration project
By ITPro Published
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Salesforce acquires financial comms specialist for Slack
News Troop.ai is to be incorporated into Slack to aid customer-facing sales teams
By Bobby Hellard Published
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What is CRM documentation?
In-depth CRM software can be transformative, but employees need the resources to get the best out of it
By Roland Moore-Colyer Last updated
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Oracle Fusion Marketing automates lead generation
News The AI-powered platform automates campaign configuration across touchpoints
By Praharsha Anand Published
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Yext’s AI Search solution now available on Salesforce AppExchange
News Yext AI adds natural language search support across Salesforce Service Cloud
By Praharsha Anand Published
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What is a GTM strategy?
In-depth We explain what a go to market strategy is and why it's a business imperative
By Bobby Hellard Last updated
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Salesforce enhances cloud-based health care offering
News Remote patient management and medication tracking among new services
By Danny Bradbury Published
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Five tech challenges facing retailers today
In-depth Rising to the challenges of the new retail age
By Sarah Thomson Published
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Over two-thirds of B2B sellers plan to adopt self-service tools
In-depth How B2B e-commerce has grown rapidly during the pandemic and how sellers are adapting to digital processes
By Gabriella Buckner Published
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B2B under quarantine
Whitepaper Key B2C e-commerce features B2B need to adopt to survive
By ITPro Published
Whitepaper