Sales & Crm
-
SugarCRM rebrands in AI-driven CRM and channel pushNews The software vendor said the move reflects its push to deliver more proactive, action-led sales capabilities
By Daniel Todd Published
News -
Everything we know about the Workday data breach so farNews HR technology firm Workday has confirmed a data breach after threat actors gained access to a third-party CRM platform.
By Ross Kelly Published
News -
Klarna CEO sets the record straight on ditching SalesforceNews Klarna CEO Sebastian Siemiatkowski has explained his firm’s decision to stop using Salesforce in favor of its in-house AI tools.
By George Fitzmaurice Published
News -
The state of Salesforce 2023-24whitepaper Who is creating more value from the Salesforce platform - and how?
By ITPro Last updated
whitepaper -
The state of Salesforce 2022-2023Whitepaper Unlocking the next wave of business value
By ITPro Published
Whitepaper -
What is sales enablement software?In-depth Sales enablement software brings data intelligence and productivity tools to the art of selling, helping you win more deals
By Ioana Andrei Published
In-depth -
Best sales enablement softwareBest Integrate sales and marketing to increase sales of products and services in the most efficient way, here are our picks for the best sales enablement software
By Brian Turner Published
Best -
Salesforce partners with WhatsApp for personalised business messagingNews New integration aims to help companies build Salesforce-controlled chat experiences on the messaging platform
By Daniel Todd Published
News -
Mastering retentionWhitepaper Turning user behaviour insights into retention strategies
By ITPro Published
Whitepaper -
How CRM can help your businessIn-depth Are you still keeping customer details in a simple database or spreadsheet? There are several benefits of adopting an integrated CRM system
By Nik Rawlinson Published
In-depth -
1.2m businesses now eligible for UK gov's software discountsNews Help to Grow: Digital scheme offers up to £5,000 off selected CRM and e-commerce software
By Bobby Hellard Published
News -
Microsoft launches Digital Contact Center PlatformNews The tech giant's new service will pull together features from Dynamics, Teams and Nuance AI for customer service automation
By Bobby Hellard Published
News