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Microsoft makes CRM a "priority" in bid to challenge SalesforceNews The tech giant is reportedly pushing sales teams to talks about Dynamics 365 cloud software with customers
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Twilio acquires CRM startup Segment for £2.45 billionNews The company says the deal will help it to achieve its vision of becoming the world’s leading customer engagement platform
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Salesforce aims to help manage coronavirus vaccine demandNews New Work.com solution will streamline vaccine administration, outreach, inventory and more
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Salesforce posts 29% year-over-year revenue increase in Q2News Salesforce reports $5.15 billion in Q2 sales, surpassing analysts expectations
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The State of Salesforce 2020Whitepaper Your guide to getting the most from Salesforce
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Salesforce augments its Marketing Cloud suite with new automation toolsNews The company is starting to reap the rewards of a string of high profile acquisitions
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Salesforce Anywhere streamlines remote workNews Cloud-based service helps companies navigate a work-from-anywhere world
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What’s next for e-commerce?In-depth Social media, mobile, e-payments, virtual sales forces, niche businesses and analytics are all converging to change how we shop
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IT spending forecasts looking grim amid coronavirus scareNews Coronavirus projected to cut IT spending by $200 billion in 2020, but mass migration to the cloud could save it
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Salesforce co-chief Keith Block steps downNews No official reason has been given, although Block will stay on as an advisor with Salesforce for another year
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Microsoft touts ‘enhanced AI’ features for Dynamics 365News Additional capabilities among 400 new and updated features that make up extensive 2020 release
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Fast, flexible and compliant e-signatures for global businessesWhitepaper Be at the forefront of digital transformation with electronic signatures
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