Cloud computing outsourcing is on the rise
Applications for internal use are giving way to customer services, according to analyst firm Gartner.
Businesses worldwide have spent a 10th of their outsourcing budgets on cloud services, according to research by analyst firm Gartner.
It appears this trend towards the cloud will continue with almost half of the respondents reporting that they intend to spend more on their cloud infrastructures in future.
Gartner analysts noted this shift toward the utility approach for noncore services and increased investment in core functionality is often closely aligned with a drive to achieve competitive differentiation.
The user survey, Cloud-Computing Budgets Are Growing and Shifting, was conducted between April and July among 1,587 IT budget management professionals in 40 countries. A drill down into cloud computing was completed by 484 respondents.
"The cloud market is evolving rapidly, with 39 per cent of survey respondents worldwide indicating they allocated IT budget to cloud computing as a key initiative for their organisation," said Bob Igou, research director at Gartner.
"One-third of the spending on cloud computing is a continuation from the previous budget year, a further third is incremental spending that is new to the budget, and 14 per cent is spending that was diverted from a different budget category in the previous year."
On a regional basis, Europe, the Middle East and Africa (EMEA) spent between 40 and 50 per cent of the cloud budget on services from external providers.
Sign up today and you will receive a free copy of our Future Focus 2026 report - the leading resource for IT decision-maker insight on priorities and investment areas in AI, security and more.
An increase in spending for private cloud implementations for internal or restricted use was indicated by 43 per cent of the enterprises. A smaller number (32 per cent) said expenditure on services for external or public use would increase but Gartner noted the gap is narrowing.
"Demand is shifting from traditional, proprietary and highly-customised assets to ubiquitous assets that are accessed by customers," said Igou.
"Service marketing and service delivery managers need to lead the curve of investment in the skills and capabilities of their service offerings which means investing before having contracts."
*Is cloud computing ready for business? And are businesses ready for cloud computing? We want to know what you think. Click here to take part in our research and share your thoughts.
-
Nutanix names Sven Schoenaerts as new EMEA channel and alliances chiefNews Schoenaerts’ promotion comes as the vendor moves to strengthen its partner ecosystem and drive growth across the region
-
Stop using AI to cross-check AI ouputsNews With validating AI output an increasing problem, some business leaders are using one AI to check the output of another
-
Gartner says CIOs must apply the brakes on AI to balance value and riskNews Careless AI consumption is having the biggest drag on AI momentum, according to Gartner analysts
-
‘Organizations will not generate cost savings from AI at this point’: Just 3% of companies have recorded cost savings with AI – but that isn’t stopping them from investing moreNews More than one-third of AI projects have run over budget, but business leaders are still bullish on investment
-
Enterprises need to stop shoehorning AI where it isn’t neededNews Successful AI deployments require clear use cases and “upfront preparation”
-
Global tech spending is skyrocketing, and European firms are doubling down on investmentNews Reports from Gartner and Forrester predict record levels of tech investment
-
Nearly half of all digital initiatives still fail – here’s how you can learn from the ‘digital vanguard’ and deliver successNews With most digital initiatives are failing to deliver, CIOs are urged to work more closely with other executives
-
IT services spending set to surge in 2025 as CIOs shift to AI partner solutionsNews Organizations are set to shift from buying generative AI solutions to implementing partner solutions, according to Gartner
-
Magic quadrant for finance and accounting business process outsourcing 2024whitepaper Evaluate BPO providers’ ability to reduce costs
-
Businesses still don’t know who’s accountable for AI at executive levelNews Executives are unclear on where the buck stops in terms of AI management