Skype takes wraps off SMB networking platform
VOIP provider repackages classroom offering for the workplace.
Skype has unveiled a new service designed to help small businesses make corporate connections both locally and acround the world.
The online collaboration platform, dubbed Skype in the Workspace (SITW), has been in private beta testing for around three months, but has now been launched as a public beta.
Head of SMB marketing at Skype, Ural Cebeci, told IT Pro while people may be familiar with Skype's VOIP service at a personal level, such as communicating with friends and family abroad, there are also millions of small businesses using it.
"[Businesses are increasingly shifting online] and as part of that shift, they are replacing the tools they already have with online tools or cloud-based tools. For example Skype is replacing landline phones and that delivers cost savings," he added.
SITW is modelled on a similar service, Skype in the Classroom [SITC], which was launched a year and a half ago.
"We got some really good [results from SITC], showing how schools are using it to share class plans and, in some cases, to actually attend each other's classes. From that idea we started thinking Could we do something similar for small businesses and provide that platform to make their Skype experience much richer?'," Cebeci said.
He explained that SITW allows SMBs not only to interconnect with their customers and their partners, but to form business networks as well.
Sign up today and you will receive a free copy of our Future Focus 2026 report - the leading resource for IT decision-maker insight on priorities and investment areas in AI, security and more.
After making an initial connection via SITW, SMBs are encouraged to take the discussion onto the main Skype client using its instant messaging, and conference and video calling capabilities.
"This is really an extension of what we already do, not a departure from it. The platform provides a means of finding other people who have a similar interest and making a connection [with them], but everything else, the core communication happens within the Skype client," added Cebeci.
Those wishing to access the service can sign up via the Skype in the Workspace website using their existing Skype or LinkedIn accounts, and it is also available to new users.

Jane McCallion is Managing Editor of ITPro and ChannelPro, specializing in data centers, enterprise IT infrastructure, and cybersecurity. Before becoming Managing Editor, she held the role of Deputy Editor and, prior to that, Features Editor, managing a pool of freelance and internal writers, while continuing to specialize in enterprise IT infrastructure, and business strategy.
Prior to joining ITPro, Jane was a freelance business journalist writing as both Jane McCallion and Jane Bordenave for titles such as European CEO, World Finance, and Business Excellence Magazine.
-
Why patching velocity matters as Claude Mythos supercharges vulnerability discoveryFrontier AI models such as Claude Mythos and GPT-5.5 make patching more urgent than ever. How can firms increase the velocity at which they apply fixes and mitigations?
-
The UK is running on fumes as data center build-outs can’t keep pace with demandNews The country's vacancy rate has dropped sharply, with much of the pipeline early-stage and uncertain
-
Serving the needs of SMEs starts with vendors delivering partner success programsIndustry Insights Why vendors must support partners with SME-tailored solutions and collaborative programs if they are to succeed
-
Implementation and atychiphobia: helping SMEs overcome fearIndustry Insights Fear of failure stalls SME system upgrades, but resellers can calm concerns and build confidence
-
Report: UK’s SME tax-relief schemes exacerbating Golden Triangle growth disparityNews A report from the UK Treasury has called for more targeted support for tech SMEs
-
An end-to-end roadmap for SMB cloud migrationWhitepaper Future-proofing transformation
-
The total economic impact™ of DattoWhitepaper Cost savings and business benefits of using Datto Integrated Solutions
-
The most significant challenges facing SMBs post-pandemicIn-depth We examine the obstacles small and medium businesses face in a post-pandemic world
-
Help to Grow: Government responds to SMB SOSWhitepapers Sample our exclusive Business Briefing content
-
How to delete a Skype for Business accountIn-depth Everything you need to know about deactivating the communications service aimed at businesses