Cyber incidents targeting UK financial services providers surged in 2021
A fifth of incidents reported to the Financial Conduct Authority involved ransomware


Cyber security incidents targeting UK financial services providers increased by 52% in 2021, according to reports filed to the Financial Conduct Authority (FCA) and analysed by Picus Security.
An FOI filed by the cyber security company found that the majority (65%) of the incidents reported to the FCA were cyber attacks, with one in five involving ransomware and almost a third (31.9%) being classed as data breaches.
Picus Security found March 2021 to be the biggest month for cyber security incidents involving financial services providers, with 21 cyber incident reports filed – more than double the 2021 monthly average and triple the number of incidents reported in March 2020.
According to Picus Labs researchers, the significant spike could have been caused by the Hafnium hacking group, which at the time were found to be exploiting the highly-publicised Microsoft Exchange Server vulnerabilities. The FCA, which regulates the activity of more than 50,000 financial services providers, was not immediately available to comment on the increase in cases.
Suleyman Ozarslan, co-founder of Picus Security and VP of Picus Labs, described the significant increase in cyber incident reports as “a concerning trend” that “should serve as an important reminder to all firms about the need to make ongoing improvements in all areas of security”.
RELATED RESOURCE
Identity is key to stopping these five cyber security attacks
Many attacks begin with the same weakness: user accounts
“Financial services firms are amongst the best prepared and most highly capable organisations at detecting and responding to cyber incidents. Yet, despite investing heavily in security and data protection, it’s clear that many continue to experience challenges in these areas,” he said.
The financial sector was one of the many industries which experienced a rapid shift to remote working due to lockdown restrictions, becoming dependent on online communication which has long been a popular target for cyber criminals.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
According to Ozarslan, financial services providers “had to contend with being a target of Advanced Persistent Threats and ransomware operators, as well as manage the risks of critical vulnerabilities in widely used systems such as Microsoft Exchange Server”.
“Only by challenging their defensive capabilities on a continuous basis can firms hope to measure their threat readiness more accurately and swiftly close the gaps needed to take their operational resilience to the next level,” he added.
In 2019, the FCA mistakenly published the personal information of approximately 1,600 people who had filed complaints against it, including names and contact details, on its website.
Having only graduated from City University in 2019, Sabina has already demonstrated her abilities as a keen writer and effective journalist. Currently a content writer for Drapers, Sabina spent a number of years writing for ITPro, specialising in networking and telecommunications, as well as charting the efforts of technology companies to improve their inclusion and diversity strategies, a topic close to her heart.
Sabina has also held a number of editorial roles at Harper's Bazaar, Cube Collective, and HighClouds.
-
RSAC Conference 2025: The front line of cyber innovation
ITPro Podcast Ransomware, quantum computing, and an unsurprising focus on AI were highlights of this year's event
-
Anthropic CEO Dario Amodei thinks we're burying our heads in the sand on AI job losses
News With AI set to hit entry-level jobs especially, some industry execs say clear warning signs are being ignored
-
LockBit data dump reveals a treasure trove of intel on the notorious hacker group
News An analysis of May's SQL database dump shows how much LockBit was really making
-
European financial firms are battling a huge rise in third-party breaches
News Growing vendor dependency has contributed to a marked rise in third-party breaches
-
‘I take pleasure in thinking I can rid society of at least some of them’: A cyber vigilante is dumping information on notorious ransomware criminals – and security experts say police will be keeping close tabs
News An anonymous whistleblower has released large amounts of data allegedly linked to the ransomware gangs
-
It's been a bad week for ransomware operators
News A host of ransomware strains have been neutralized, servers seized, and key players indicted
-
Everything we know about the Peter Green Chilled cyber attack
News A ransomware attack on the chilled food distributor highlights the supply chain risks within the retail sector
-
Scattered Spider: Who are the alleged hackers behind the M&S cyber attack?
News The Scattered Spider group has been highly active in recent years
-
Ransomware attacks are rising — but quiet payouts could mean there's more than actually reported
News Ransomware attacks continue to climb, but they may be even higher than official figures show as companies choose to quietly pay to make such incidents go away.
-
Cleo attack victim list grows as Hertz confirms customer data stolen – and security experts say it won't be the last
News Hertz has confirmed it suffered a data breach as a result of the Cleo zero-day vulnerability in late 2024, with the car rental giant warning that customer data was stolen.