Facebook’s Internet.org ‘builds ghetto for poor people’

Digital rights groups accuse Mark Zuckerberg of abusing net neutrality and risking user privacy

Facebook's Mark Zuckerberg

Digital rights groups have accused Facebook's Internet.org project of violating net neutrality.

The social network's CEO, Mark Zuckerberg, wants to bring free internet to two-thirds of people across the world, citing benefits like better access to education, health information and jobs.

But an open letter signed by 67 separate organisations claims the project will create a two-tiered internet as well as risk the privacy of its users.

The letter points out that in its current form, Internet.org would only provide users with a handful of free sites and applications, which are approved by Facebook and the ISPs it works with on the scheme.

This approach promotes some web services over others, and drastically reduces the portion of the internet people are able to access, the letter states.

"Facebook is improperly defining net neutrality in public statements and building a walled garden in which the world's poorest people will only be able to access a limited set of insecure websites and services," the letter said.

To access the full internet, users would be required to pay for access a strategy the digital rights groups said "fails to acknowledge the economic reality for millions of people".

The current implementation of Internet.org also doesn't support HTTPS, the secure communication protocol, but Zuckerberg has stated that it will incorporate this in an update.

However, the digital rights groups remain concerned over user privacy claiming Facebook and its partners will mine users' data.

"It is likely Internet.org collects user data via apps and services," it read. "There is a lack of transparency about how that data are used by Internet.org and its telco partners."

The open letter is a further blow to the scheme after the Electronic Frontier Foundation (EFF) aired similar grievances earlier this week.

The online rights campaign group wrote: "There's a real risk that the few websites that Facebook and its partners select for Internet.org (including, of course, Facebook itself) could end up becoming a ghetto for poor users instead of a stepping stone to the larger internet."

Earlier this month, the social network committed to making Internet.org a platform on which developers could build apps, saying the initial services provided in the project were just the first step.

A Facebook spokeswoman said: "We and our critics share a common vision of helping more people gain access to the broadest possible range of experiences and services on the internet. We are convinced that as more and more people gain access to the internet, they will see the benefits and want to use even more services.

"We believe this so strongly that we have worked with operators to offer basic services to people at no charge, convinced that new users will quickly want to move beyond basic services and pay for more diverse, valuable services."

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