More than 80% of UK businesses paid ransomware demands in 2021
The figure means UK organisations are twice as likely to pay a ransom demand compared to the global average


The vast majority of UK businesses infected with ransomware ultimately paid the ransom, making it the country most likely to pay cyber criminals in such attacks and twice as likely compared to the global average.
More than three-quarters (78%) of UK businesses were hit with ransomware in 2021, cyber security company Proofpoint said in a report released today, and most of them (82%) paid the hackers to restore access to their data.
The practice of negotiating with cyber criminals is frowned upon by the industry and especially by governments. The FBI reiterated its stance last year after a spate of attacks on US-based companies, such as JBS Foods and Colonial Pipeline, led to ransom payments being made to criminals.
In October, a joint statement from more than 30 countries was released condemning the practice once again. Among the signatories were the US, UK, EU, Germany, France, and Japan.
The latter two were named in Proofpoint's report as the most and least affected countries by ransomware throughout last year respectively. France was the most successfully targeted country with 81% of businesses in its region being infected with ransomware, while Japan was the least affected with just 50% of businesses being infected in 2021.
Ransomware was the third most common result of a successful phishing attack, according to global figures, behind credential compromise in second place and a data breach in first.
A total of 91% of UK businesses faced bulk, indiscriminate phishing attacks last year and more than 20% experienced 50 or more instances of other forms of social engineering-based attacks such as smishing, social media, and vishing attacks - voice-powered phishing methods via phone calls or voice messages.
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Bulk phishing attempts on businesses were up across the board with a 12% increase according to 600 businesses surveyed across the UK, Australia, France, Germany Japan, Spain, and the US. Wider social engineering attacks also rose by more than 20%.
"A staggering amount of UK businesses experienced a phishing attack in 2021, and 91% of those attacks were successful,” said Adenike Cosgrove, cybersecurity strategist, international at Proofpoint. "Further, security professionals in the UK are the most likely to face high volumes of non-email-based social engineering attacks.
RELATED RESOURCE
The best defence against ransomware
How ransomware is evolving and how to defend against it
"This compounds the fact that the UK is facing threats from all angles, however the key to battling these threats starts with employees. All of these attacks require human interaction to be successful, emphasising the need for increased employee security awareness and training. Compared to global counterparts, UK workers had the highest awareness of the term ‘phishing’ which is promising, but at only 62% we still have a way to go to ensure businesses remain secure."

Connor Jones has been at the forefront of global cyber security news coverage for the past few years, breaking developments on major stories such as LockBit’s ransomware attack on Royal Mail International, and many others. He has also made sporadic appearances on the ITPro Podcast discussing topics from home desk setups all the way to hacking systems using prosthetic limbs. He has a master’s degree in Magazine Journalism from the University of Sheffield, and has previously written for the likes of Red Bull Esports and UNILAD tech during his career that started in 2015.
-
How to implement a four-day week in tech
In-depth More companies are switching to a four-day week as they look to balance employee well-being with productivity
-
Intelligence sharing: The boost for businesses
In-depth Intelligence sharing with peers is essential if critical sectors are to be protected
-
Hackers breached a 158 year old company by guessing an employee password – experts say it’s a ‘pertinent reminder’ of the devastating impact of cyber crime
News A Panorama documentary exposed hackers' techniques and talked to the teams trying to tackle them
-
The ransomware boom shows no signs of letting up – and these groups are causing the most chaos
News Thousands of ransomware cases have already been posted on the dark web this year
-
Everything we know about the Ingram Micro cyber attack so far
News A cyber attack on Ingram Micro severely disrupted operations and has been claimed by the SafePay ransomware group.
-
A prolific ransomware group says it’s shutting down and giving out free decryption keys to victims – but cyber experts warn it's not exactly a 'gesture of goodwill'
News The Hunters International ransomware group is rebranding and switching tactics
-
Swiss government data published following supply chain attack – here’s what we know about the culprits
News Radix, a non-profit organization in the health promotion sector, supplies a number of federal offices, whose data has apparently been accessed.
-
Ransomware victims are getting better at haggling with hackers
News While nearly half of companies paid a ransom to get their data back last year, victims are taking an increasingly hard line with hackers to strike fair deals.
-
LockBit data dump reveals a treasure trove of intel on the notorious hacker group
News An analysis of May's SQL database dump shows how much LockBit was really making
-
‘I take pleasure in thinking I can rid society of at least some of them’: A cyber vigilante is dumping information on notorious ransomware criminals – and security experts say police will be keeping close tabs
News An anonymous whistleblower has released large amounts of data allegedly linked to the ransomware gangs