More than 80% of UK businesses paid ransomware demands in 2021
The figure means UK organisations are twice as likely to pay a ransom demand compared to the global average


The vast majority of UK businesses infected with ransomware ultimately paid the ransom, making it the country most likely to pay cyber criminals in such attacks and twice as likely compared to the global average.
More than three-quarters (78%) of UK businesses were hit with ransomware in 2021, cyber security company Proofpoint said in a report released today, and most of them (82%) paid the hackers to restore access to their data.
The practice of negotiating with cyber criminals is frowned upon by the industry and especially by governments. The FBI reiterated its stance last year after a spate of attacks on US-based companies, such as JBS Foods and Colonial Pipeline, led to ransom payments being made to criminals.
In October, a joint statement from more than 30 countries was released condemning the practice once again. Among the signatories were the US, UK, EU, Germany, France, and Japan.
The latter two were named in Proofpoint's report as the most and least affected countries by ransomware throughout last year respectively. France was the most successfully targeted country with 81% of businesses in its region being infected with ransomware, while Japan was the least affected with just 50% of businesses being infected in 2021.
Ransomware was the third most common result of a successful phishing attack, according to global figures, behind credential compromise in second place and a data breach in first.
A total of 91% of UK businesses faced bulk, indiscriminate phishing attacks last year and more than 20% experienced 50 or more instances of other forms of social engineering-based attacks such as smishing, social media, and vishing attacks - voice-powered phishing methods via phone calls or voice messages.
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Bulk phishing attempts on businesses were up across the board with a 12% increase according to 600 businesses surveyed across the UK, Australia, France, Germany Japan, Spain, and the US. Wider social engineering attacks also rose by more than 20%.
"A staggering amount of UK businesses experienced a phishing attack in 2021, and 91% of those attacks were successful,” said Adenike Cosgrove, cybersecurity strategist, international at Proofpoint. "Further, security professionals in the UK are the most likely to face high volumes of non-email-based social engineering attacks.
RELATED RESOURCE
The best defence against ransomware
How ransomware is evolving and how to defend against it
"This compounds the fact that the UK is facing threats from all angles, however the key to battling these threats starts with employees. All of these attacks require human interaction to be successful, emphasising the need for increased employee security awareness and training. Compared to global counterparts, UK workers had the highest awareness of the term ‘phishing’ which is promising, but at only 62% we still have a way to go to ensure businesses remain secure."

Connor Jones has been at the forefront of global cyber security news coverage for the past few years, breaking developments on major stories such as LockBit’s ransomware attack on Royal Mail International, and many others. He has also made sporadic appearances on the ITPro Podcast discussing topics from home desk setups all the way to hacking systems using prosthetic limbs. He has a master’s degree in Magazine Journalism from the University of Sheffield, and has previously written for the likes of Red Bull Esports and UNILAD tech during his career that started in 2015.
-
Prolific ransomware operator added to Europe’s Most Wanted list as US dangles $10 million reward
News The US Department of Justice is offering a reward of up to $10 million for information leading to the arrest of Volodymyr Viktorovych Tymoshchuk, an alleged ransomware criminal.
-
Jaguar Land Rover “did the right thing” shutting down systems to thwart cyber attack
News The attack on Jaguar Land Rover highlights the growing attractiveness of the automotive sector
-
Ransomware attack on IT supplier disrupts hundreds of Swedish municipalities
News The attack on IT systems supplier Miljödata has impacted public sector services across the country
-
A notorious hacker group is ramping up cloud-based ransomware attacks
News The Storm-0501 threat group is refining its tactics, according to Microsoft, shifting away from traditional endpoint-based attacks and toward cloud-based ransomware.
-
Security researchers have just identified what could be the first ‘AI-powered’ ransomware strain – and it uses OpenAI’s gpt-oss-20b model
News Using OpenAI's gpt-oss:20b model, ‘PromptLock’ generates malicious Lua scripts via the Ollama API.
-
Data I/O shuts down systems in wake of ransomware attack
News Regulatory filings by Data I/O suggest the costs of dealing with the attack could be significant
-
Average ransom payment doubles in a single quarter
News Targeted social engineering and data exfiltration have become the biggest tactics as three major ransomware groups dominate
-
BlackSuit ransomware gang taken down in latest law enforcement sting – but members have already formed a new group
News The notorious gang has seen its servers taken down and bitcoin seized, but may have morphed into a new group called Chaos